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Issue with Microsoft Teams client app when receiving a call

Question
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Hello everyone,
I have an issue when trying to call to a DID number configured in a team's user. Calls are making through an Opensips SBC that I'm configuring. The scenario is as follows:
Microsoft client (DID number) <--> Microsoft SIP server <--> SBC <--> Calling part
The problem is that when I make a call to the DID number, the teams app picks up the call but at the same time, starts a new one to the telephone number where the call comes from. The signalization between my SBC and the Microsoft Server is ike this:
Microsoft server <-- Invite -- SBC
Microsoft server -- 180 --> SBC
Microsoft server -- 183 --> SBC
Microsoft server -- 200 --> SBC (when picks up the call, generates a new one)
The audio starts and audio is clear between both sides but after 20 seconds the call hangs up and at "Call history" on teams, the call is shown as a "missed call".
I'm not sure what is wrong on my side but not able to see anything from teams side as the whole communication is all over TLS.
Is there something that I need to fix on the RTCP offer, how can I troubleshoot this?
Any suggestion is more than welcome.
Thanks,
Diego
- Moved by Dave PatrickMVP Monday, March 2, 2020 4:16 PM looking for forum
Monday, March 2, 2020 4:08 PM
Answers
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I'd try asking for help over here.
https://social.technet.microsoft.com/Forums/en-US/home?forum=msteams
https://techcommunity.microsoft.com/t5/microsoft-teams/ct-p/MicrosoftTeams
https://docs.microsoft.com/answers/topics/teams-linux.html
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Richard MuellerMVP, Banned Monday, March 2, 2020 4:32 PM
- Marked as answer by Richard MuellerMVP, Banned Monday, March 9, 2020 12:01 PM
Monday, March 2, 2020 4:15 PM
All replies
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I'd try asking for help over here.
https://social.technet.microsoft.com/Forums/en-US/home?forum=msteams
https://techcommunity.microsoft.com/t5/microsoft-teams/ct-p/MicrosoftTeams
https://docs.microsoft.com/answers/topics/teams-linux.html
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Richard MuellerMVP, Banned Monday, March 2, 2020 4:32 PM
- Marked as answer by Richard MuellerMVP, Banned Monday, March 9, 2020 12:01 PM
Monday, March 2, 2020 4:15 PM -
Hi Dave,
I'll do it now.
Thanks for your reply.
Diego
Wednesday, March 4, 2020 10:37 AM -
You're welcome.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.Wednesday, March 4, 2020 12:44 PM