Hello,
when you get this error it will record the error in the microsoft event logs.
Next time you get this error, go to 'Start' then 'Run' and type eventvwr and click 'OK'
Either under the system events or application events you will find this error, select the copy to clip board option and then post this event log error here.
Once this is posted here then it can been reviewed and a possible answer provided.
Thank you, best of luck
Jarad, MCITP, Brisbane Australia