For public im connect we can see contacts in communicator from aol, msn and yahoo when attempting to message them communicator clocks for a second or two then returns an error
"This message was not delivered to xyz@aol.com because the service is not available:"
Originally our OCS edge server would have application errors similar to the following, these errors stopped about a week ago.
Event Type: Error
Event Source: OCS Protocol Stack
Event Category: (1001)
Event ID: 14501
Description:
A significant number of invalid certificates have been provided by remote IP address 208.54.95.230 when attempting to establish an MTLS peer. There have been 10 such failures in the last 35 minutes.
Certificate Names associated with this peer were
The serial number of this certificate is
.
The issuer of this certificate is
The specific failure types and their counts are identified below.
Instance count - Failure Type
10 C3E93D6D
Event Type: Error
Event Source: OCS Protocol Stack
Event Category: (1001)
Event ID: 14501
Description:
A significant number of invalid certificates have been provided by remote IP address 76.186.44.183 when attempting to establish an MTLS peer. There have been 12 such failures in the last 838 minutes.
Certificate Names associated with this peer were
The serial number of this certificate is
.
The issuer of this certificate is
The specific failure types and their counts are identified below.
Instance count - Failure Type
12 C3E93D6D
I run the error through OCS error and it displays
C:\Program Files\Microsoft Office Communications Server 2007\ResKit>lcserror C3E
93D6D
0xC3E93D6D -> (SIPPROXY_E_CONNECTION_EXTERNAL_INTERNET_ACCESS_DISABLED) (C:\Pro
gram Files\Microsoft Office Communications Server 2007\ResKit\RTCERes.dll)
Remote user client cannot connect because access is disabled.
I don't see exactly where I may enabled access for this "remote client" though I think this has to do with remote OCS users and not public im. Remote OCS seems to be working.
The LCS best practices analyzer doesn't report any great information and the validation fails with a few errors but mostly login related which still happens on the internal ocs server but login works fine.
On the status page of the OCS 2007 server in computer managment it shows under
External user access
Remote user access has a green check
anonymou suser access has a green check
federated contact has a red x
Everything under federation and public im has a green check though there are no allowed nor blocked federation partners.
What should I check to further troubleshoot this issue, any suggestions or solutions are appreciated.
Thanks.
