Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
MSDN Windows Vista Ultimate no longer genuine. RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    5
    Sign in to vote

    My MSDN Windows Vista Ultimate is no longer genuine.


    Visiting www.microsoft.com/genuine and clicking on Validate gives me an error: "The validation service is unable to determine whether this copy of Windows Vista is genuine."


    I checked the key at the MSDN site, it is correct.


    Here´s the MGADiag.exe output:

     

    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Windows Product Key: *****-*****-KXJRQ-CG8H9-RTGJG
    Windows Product Key Hash: wq77HRBbRTXnWxxaIC4KIya0MX8=
    Windows Product ID: 89580-378-5245831-71994
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: 597b9c76-0256-4619-b037-63174d8eba3a
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002_77F760FE-150-80070002_7E90FEE8-175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>597b9c76-0256-4619-b037-63174d8eba3a</UGUID><Version>1.5.0723.1</Version><OS>6.0.6000.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-RTGJG</PKey><PID>89580-378-5245831-71994</PID><PIDType>5</PIDType><SID>S-1-5-21-1477790905-1414896142-3741304299</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20051125000000.000000+000</Date></BIOS><HWID>F8333507018400FC</HWID><UserLCID>0413</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Sunday, December 31, 2006 1:59 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello everyone,

    Please post the results of the WGA diagnostics tool (http://go.microsoft.com/fwlink/?linkid=52012) with any new question.  It helps me trouble shoot on this end.  An error code without your diag info most of the time won't tell me enough to resolve your issue.  Also please post the error code you see on the validation failure page you're getting.  The error code is gray and in brackets and can be found at the end of the message on the validation failure page your reach. Thanks!

    Tuesday, January 23, 2007 1:07 AM

All replies

  • Question
    Sign in to vote
    5
    Sign in to vote

    I've got exactly the same problem.

    Booted from my Vista disk for the first time in weeks today and immediately got the same error message. All attempts at validation fail in the same way - the validation site says "The validation service is unable to determine whether this copy of Windows Vista is genuine".

    This system was previously activated with no problems using the activation code provided by my MSDN account.

     

    Sunday, December 31, 2006 8:15 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Same issue here, two installations (one physical, on virtual) from MSDN key are experiencing the problem.
    Sunday, December 31, 2006 10:49 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    Something appears to have changed at the GA site, as both of my installations have now succeeded in re-validating.
    Monday, January 1, 2007 11:37 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
     Woodrow Windischman wrote:
    Something appears to have changed at the GA site, as both of my installations have now succeeded in re-validating.

    Same here, it's working again.

    Tuesday, January 2, 2007 11:10 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Folks:

     

    Can you tell me more about the issue? Between when the issue occured and when it "fixed itself" did you install or uninstall any specific programs in your installations?

     

    Do you happen to have a screenshot of the web-page you were pointed to?

     

    -phil

    Wednesday, January 3, 2007 12:52 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

     Woodrow Windischman wrote:
    Same issue here, two installations (one physical, on virtual) from MSDN key are experiencing the problem.

    As far as I'm aware, the activation keys were a one shot deal.. Activate on 1 computer 1 time deal,
    MSDN or not.

    - Doug

    Wednesday, January 3, 2007 1:48 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    No changes were made between the re-validation failing and succeeding beyond the passage of time and the system shutdown/startup. Since the error is no longer occurring, I can't get a screenshot for you. Sorry...

     - Woody -

    Wednesday, January 3, 2007 2:03 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    MSDN and TechNet Plus download keys are generally good for 10 non-production-use (eval/testing only) activations.
    Wednesday, January 3, 2007 2:05 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
     Woodrow Windischman wrote:

    No changes were made between the re-validation failing and succeeding beyond the passage of time and the system shutdown/startup. Since the error is no longer occurring, I can't get a screenshot for you. Sorry...

     - Woody -

     

    No worries!

     

    -phil

    Wednesday, January 10, 2007 8:44 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I am having this issue tonight.

    Got my Vista Ultimate through MSDN several weeks ago, activated during installation, and tonight it is telling me my vista is not activated.  When I try to re-activate I get 80070017.

    Friday, January 19, 2007 3:54 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Same problem here - just turned PC for the first time in a few days and got the same error!!!

    Rich

    Sunday, January 21, 2007 10:55 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello everyone,

    Please post the results of the WGA diagnostics tool (http://go.microsoft.com/fwlink/?linkid=52012) with any new question.  It helps me trouble shoot on this end.  An error code without your diag info most of the time won't tell me enough to resolve your issue.  Also please post the error code you see on the validation failure page you're getting.  The error code is gray and in brackets and can be found at the end of the message on the validation failure page your reach. Thanks!

    Tuesday, January 23, 2007 1:07 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I started to see the same thing happen here.  In the middle of a session, I started getting warnings that my copy of Windows isn't genuine, but the system control panel says Windows is activated.  Here's my MGADiag report:

    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-2T33X-QKG4M-GJPMV
    Windows Product Key Hash: WiAIknb2PhVRD8n96NfH/sxd1e4=
    Windows Product ID: 89580-378-5372693-71395
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: a4111681-8e59-4b62-96d7-6c3f64048ea1
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.18.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a4111681-8e59-4b62-96d7-6c3f64048ea1</UGUID><Version>1.5.0723.1</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-GJPMV</PKey><PID>89580-378-5372693-71395</PID><PIDType>5</PIDType><SID>S-1-5-21-2904238958-2222534736-364678152</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>DSDT_PRJ</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786E1 v01.09</Version><SMBIOSVersion major="2" minor="4"/><Date>20070105000000.000000+000</Date></BIOS><HWID>2E323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-BPC</OEMTableID></OEM></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>7B1B5CF8492BEBA</Val><Hash>V9BfQe8q415ieBc2KcFwAZIUpJo=</Hash><Pid>81605-861-0445861-65506</Pid><PidType>8</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, January 25, 2007 2:54 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    I just discovered one more thing which may be relevant: when I did a properties for the Windows Genuine Advantage validation tool (in Downloaded Program Files), showed two nameless files (just '*') and for size it said 'Damaged'.
    Thursday, January 25, 2007 3:43 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

     

    So what makes a BIOS change invalidate VISTA Ultimate which was fully licensed and now suddenly is NOT !

    I shutdown after using VISTA Ultimate and have not started the machine up for about 5 days and now it is invalide and when checking my license key says it is already in use, well DUH thats because i'm using it !

     

    What is te general concensus on re-registering it because microsoft systems won't allow me to do it ?

     

    Thanks fo rthe details

     

    James

    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Windows Product Key: *****-*****-YTMGV-GC4YJ-KJTMF
    Windows Product Key Hash: Snr94dI4TsSADz3KfqPq85fYvk4=
    Windows Product ID: 89580-014-0069742-71752
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: 1b077d5a-781a-46ed-bc20-86153fecf2b2
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>1b077d5a-781a-46ed-bc20-86153fecf2b2</UGUID><Version>1.5.0723.1</Version><OS>6.0.6000.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-KJTMF</PKey><PID>89580-014-0069742-71752</PID><PIDType>5</PIDType><SID>S-1-5-21-1063654139-3991383883-1671821708</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>200766G</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>79ETC1WW (2.01 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20060929000000.000000+000</Date></BIOS><HWID>D7323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>6B46D6B6C96D586</Val><Hash>eFr/OMgxOrKyz7VsUWs2tzVFUNM=</Hash><Pid>89388-707-0151392-65799</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, January 25, 2007 4:53 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    sfintel:

     

    Could you go to your c:\windows\system32 and DELETE "LegitCheckControl.dll" and go back to www.microsoft.com/genuine and validate? What happens?

     

    -phil

    Thursday, January 25, 2007 11:35 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    I already tried that yesterday.  First of all, I couldn't simply delete the file, so I had to start the machine in safe mode to delete it.  But once that was done (and C:\Windows\Downloaded Program Files\LegitCheckControl.inf), the control downloaded again but with the same result.  What did work was an upgrade install of Windows but only after I went back to www.microsoft.com/genuine first.
    Thursday, January 25, 2007 11:46 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I am having the same issue.  I logged into this MSDN Vista Ultimate install today for the first time in several weeks and found it reporting it was unable to validate.

     

    Results of log:

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Windows Product Key: *****-*****-4Q4Q7-WDG22-DPVDK
    Windows Product Key Hash: IzizdsC81Qcnd5f5o3MQGBmqXyc=
    Windows Product ID: 89580-378-2809835-71966
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: 5bc39124-1fab-4404-bac6-9ae09efbc1d7
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>5bc39124-1fab-4404-bac6-9ae09efbc1d7</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-DPVDK</PKey><PID>89580-378-2809835-71966</PID><PIDType>5</PIDType><SID>S-1-5-21-488359064-32065037-2240602008</SID><SYSTEM><Manufacturer>PRLS__</Manufacturer><Model>PRLSACPI</Model></SYSTEM><BIOS/><HWID>35313507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Friday, February 23, 2007 10:05 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Can you tell me what error you get when you try to validate?  The error code will be gray and in brackets at the end of the message on the validation failure webpage.

    Thanks

    Friday, February 23, 2007 11:55 PM
  • Question
    Sign in to vote
    0
    Sign in to vote
    [0xC004C4A6]
     
    Same issues.. see the other thread I posted to for the WGA report.
    Saturday, February 24, 2007 8:28 AM
  • Question
    Sign in to vote
    0
    Sign in to vote

    I seemed to have resolved this somehow..

    I restarted my usual way which involves F8'ing to Disable Driver Sig Enforcement for my Audio Support..) and I ran validation with the same errors.

    I rebooted into safe mode, and poked around Explorer a bit, but didn;t so anything besides look at computer properties, where it said itcouldn;t report on activation status.

    I then rebooted normally, (no F8) and ran windows update from the start menu.. I chose the active sync USB update (I had 3 optional updates listed, the other 2 for the ATI graphics and touchpad drivers I always skip.. ) and whle it was downloading I went to microsoft.com/genuine and now it validated..

     

     

    strange but true.

    Maybe this is related to driver sig enforcement somehow..

    Saturday, February 24, 2007 9:04 AM