Hi,
I've seen the thread: http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285 detailing
issues with MSDN product keys being resold and to post a new thread if you are having a similar issue.
I bought 2 copies of Windows 7 Professional from Amazon UK Marketplace, for the price of an OEM copy so nothing looked odd. I even contacted the seller to clarify this is a full version and I hadn't missed anything, got the retail package, sealed with plastic
and no indication that anything was wrong. I bought these copies July 2010 and have had them installed from then.
Last night I was working on my laptop and suddenly my laptop was saying windows was not activated anymore and I might be a victim of software counterfeiting, I post below MGADIAG report as requested. I'd like to know what I can do, I don't think its
fair that Microsoft is deactivating these copies when there is no way for end users to know the software is counterfeit . If I was told it was an MSDN product when activating I could of sent them back and got a refund but its most likely too late
now, this is possible since activation is done through Microsoft servers.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-JKXQW-FR386-VKRHF
Windows Product Key Hash: VXua1106/AboxDg4gXIrFre9+KY=
Windows Product ID: 00371-221-1530221-86133
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {CBA28E29-FCC0-461C-996B-F6A1F9D0B4D7}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Mark\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CBA28E29-FCC0-461C-996B-F6A1F9D0B4D7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKRHF</PKey><PID>00371-221-1530221-86133</PID><PIDType>5</PIDType><SID>S-1-5-21-2720124754-1702848815-241421358</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire
8930</Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V1.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20100316000000.000000+000</Date></BIOS><HWID>4EB83607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00172-221-153022-00-2057-7600.0000-0282011
Installation ID: 003244130081774015966615693295955014521233753513981476
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKRHF
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 29/01/2011 10:50:14
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:29:2011 00:15
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NgAAAAIAAQABAAEAAQACAAAABAABAAEA6GFIqQoUMyEahkx8orWN79ab4OmS0roKcoq+QUbK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC ACRSYS
ACRPRDCT
FACP ACRSYS
ACRPRDCT
HPET ACRSYS
ACRPRDCT
BOOT ACRSYS
ACRPRDCT
MCFG ACRSYS
ACRPRDCT
ASF! ACRSYS
ACRPRDCT
SLIC ACRSYS
ACRPRDCT
SSDT PmRef
CpuPm
