I have an old computer that just recently had Microsoft 2010 Office w/Outlook installed by an IT company. We are no purchasing a new computer and would like to transfer the Office to the new computer. My IT company won't do it unless I pay them and I have
none of the stuff that they used to DL it in the first place.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 55274-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {1F7B712D-E885-48B3-8C09-9E97BDD06C7B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\licdll.dll[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe[5.1.2600.6055], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\ntdll.dll[5.1.2600.6055], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\kernel32.dll[5.1.2600.5781], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\crypt32.dll[5.131.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\advapi32.dll[5.1.2600.5755], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\setupapi.dll[5.1.2600.5512], Hr = 0x800b0100
File Mismatch: C:\WINDOWS\system32\oembios.bin[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\oembios.dat[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\oembios.sig[Hr = 0x800b0003]
File Mismatch: C:\WINDOWS\system32\syssetup.dll[5.1.2600.5512], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1F7B712D-E885-48B3-8C09-9E97BDD06C7B}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>55274-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-73586283-1682526488-682003330</SID><SYSTEM><Manufacturer>Dell
Computer Corporation</Manufacturer><Model>Dimension 2400 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A00</Version><SMBIOSVersion
major="2" minor="3"/><Date>20030523000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>0A39324F01842072</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe"
Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1B359:Dell Inc|1B359:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell System
OEM Activation 2.0 Data-->
N/A
Can you help me?
~Jo Anna
