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help phone number RRS feed

  • Question

  • I got a alert on my tablet about a virus on it.I was supposed to call 1-888-279-3119 . Is this the right # to call for help.I'm blocked out and can't get on the internet
    Tuesday, October 31, 2017 7:11 PM

Answers

All replies

  • Better to ask for help over here.

    https://answers.microsoft.com/en-us/protect

    https://www.microsoft.com/en-us/wdsi/threats/support-scams

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Tuesday, October 31, 2017 7:17 PM
  • Hi,

    If the phone # is written in an email, it must be a junk mail that you should delete.

    If it is a popup (on your desktop or in your browser), it is strongly recommended to disconnect from network and to scan your computer by antivirus/security software.

    Regards,


    Ashidacchi


    • Edited by Ashidacchi Tuesday, October 31, 2017 10:12 PM
    Tuesday, October 31, 2017 10:09 PM