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Hello,

I would like to know if there is an option to allow to our customers to open a new incident support.

If yes, does it included in crm installation?

Wednesday, December 5, 2012 2:16 PM

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Nothing out of the box that does this, but there are solutions available that can handle this. Check out the Dynamics Marketplace.

Customer Portal for Microsoft Dynamics CRM 2011

A developer could also use the SDK to expose the ability to create cases outside CRM.
Jason Lattimer
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- Proposed as answer by JLattimerMVP, Moderator Wednesday, December 5, 2012 2:21 PM
Wednesday, December 5, 2012 2:21 PM

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