How annoying---my copy is genuine, although microsoft will tell you otherwise! RRS feed

  • Question

  • This is becoming very annoying.  I just bought this laptop from Dell, and haven't done a thing to it, but I find myself having to "validate" my copy of windows every time I sit down to use it.  Nice job, guys.  I can see this being a real winner project.
    Friday, June 30, 2006 2:49 PM


All replies

  • you got that right,Mine was on my Dell home pc using xp home not pro..Genuine says that it is guniune but the same *&^%$#@ star pops up.......I'm going Apple.....
    Friday, June 30, 2006 3:25 PM
  • Shaman1,

    On many Dells that are diagnosed as genuine but still displaying the Notification of nongenuine, a trip to http://www.microsoft.com/genuine to validate seems to fix the problem more often than not.

    Try it and let us know.

    Friday, June 30, 2006 4:03 PM
  • Tried it, half a dozen times, to no avail.  Thanks for the advice, nonetheless.
    Friday, June 30, 2006 5:34 PM
  • J-O-H-N,

    Please follow these steps for assistance:

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  In your case we would expect it to read "Dell."

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Friday, June 30, 2006 5:42 PM
  • Diagnostic Report (1.5.0540.0):
    WGA Data-->
    Genuine Validation Status: Genuine
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 76477-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    Download Center code: 4NJ4PT8
    ID: 639d2cef-c006-4c22-9f3f-a54d828b9211
    Is Admin: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.540.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 10
    Cache refresh Interval: -2451634 seconds
    Extended notification delay(non-genuine): N/A
    Extended notification delay(un-activated): N/A
    All disabled: N/A
    Reminder reduced: N/A
    File Exists: Yes
    Version: 1.5.540.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 114
    Office Diagnostics: B4D0AA8B-528-645

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>639d2cef-c006-4c22-9f3f-a54d828b9211</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>76477-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1516755581-1035488540-1200957136</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>ME051                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20060226000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>F07D3B1701840053</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17393</Pid></Product></Products></Office></Software></GenuineResults> 


    Windows Home, dell product key on bottom of machine


    Friday, June 30, 2006 6:54 PM
  • John:


    Can you tell me what happens when you run www.microsoft.com/genuine/diag? Your time seems to be *way* off.


    By the way, your copy of Office isn't genuine...

    Friday, June 30, 2006 7:02 PM