Answered by:
0x8004fe21 after SSD installation and re-install of Windows on it

Question
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I constantly get annoying popup saying Windows 7 is not genuine although I have a sticker on the bottom of my laptop and I use that code. System says Windows has been activated. I installed SSD and reverted back to 7 from 10.
Error code: 0x8004fe21
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Here is MGADiag:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-FCC43-WW9BT-CT23G
Windows Product Key Hash: rmglO5HLySxixQW8WF5+RNoIRMg=
Windows Product ID: 00359-OEM-9825371-12530
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6A812E58-2F78-4F58-984C-568620BC2052}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.161011-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\fi-FI\sppc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\fi-FI\sppcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\fi-FI\slc.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\fi-FI\slcext.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\fi-FI\sppuinotify.dll.mui[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\fi-FI\slui.exe.mui[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\fi-FI\sppcomapi.dll.mui[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\fi-FI\sppcommdlg.dll.mui[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\fi-FI\sppsvc.exe.mui[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\fi-FI\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6A812E58-2F78-4F58-984C-568620BC2052}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CT23G</PKey><PID>00359-OEM-9825371-12530</PID><PIDType>8</PIDType><SID>S-1-5-21-3122489097-1053325481-2086297033</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.26</Version><SMBIOSVersion major="2" minor="7"/><Date>20130221000000.000000+000</Date></BIOS><HWID>98B00700018400F2</HWID><UserLCID>040B</UserLCID><SystemLCID>040B</SystemLCID><TimeZone>Suomen normaaliaika(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Ohjelmistojen käyttöoikeuspalvelun versio: 6.1.7601.17514
Nimi: Windows(R) 7, HomePremium edition
Kuvaus: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Aktivointitunnus: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Sovelluksen tunnus: 55c92734-d682-4d71-983e-d6ec3f16059f
Laajennettu PID: 00359-00196-253-712530-02-1035-7601.0000-0022017
Asennuksen tunnus: 004004158454940404052501202212454602991985482782457616
Suoritinvarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88338
Konevarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88339
Käyttöoikeuden URL: http://go.microsoft.com/fwlink/?LinkID=88341
Tuotevarmenteen URL: http://go.microsoft.com/fwlink/?LinkID=88340
Osittainen tuotetunnus: CT23G
Käyttöoikeustila: Käyttöoikeus
Jäljellä olevat Windowsin käyttöoikeuden tilan palautuskerrat: 3
Luotettu aika: 4.1.2017 8:18:47
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000000EF60
Event Time Stamp: 1:4:2017 08:05
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
HWID Data-->
HWID Hash Current: MgAAAAAAAQABAAIAAQACAAAAAwABAAEAln3o7zZ3hA4gIUhRiqmKmwxDOKGMBEAPsN4=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 184C
FACP HPQOEM SLIC-MPC
HPET HPQOEM 184C
BOOT HPQOEM 184C
MCFG HPQOEM 184C
WDAT HPQOEM 184C
UEFI HPQOEM 184C
ASF! HPQOEM 184C
SLIC HPQOEM SLIC-MPC
WDRT HPQOEM 184C
FPDT HPQOEM 184C
SSDT HPQOEM 184C
SSDT HPQOEM 184C
BGRT HPQOEM 184C
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I already tried these steps to help but the issue persists. I had to call automatic activation service again after these steps but the popups still appear:
1) Click Start button.
2) Type: CMD.exe into the ‘Search programs and files’ field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.- Edited by eikerro Thursday, January 5, 2017 6:11 AM
Wednesday, January 4, 2017 6:31 AM
Answers
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- Proposed as answer by Carey FrischMVP, Moderator Tuesday, February 7, 2017 6:32 AM
- Marked as answer by Noel D PatonModerator Friday, February 17, 2017 3:01 PM
Monday, January 23, 2017 10:15 AMModerator
All replies
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Download and install the Intel Chipset Installation Utility and Driver and the Intel Rapid Storage Technology Driver, then restart your PC twice. Then run another MGA report and post it here. Thank you!
Carey Frisch
- Edited by Carey FrischMVP, Moderator Wednesday, January 4, 2017 11:15 PM edit
Wednesday, January 4, 2017 11:14 PMModerator -
Thanks but unfortunately Intel Chipset Installation Utility and Driver (Windows 7, 64-bit) fails to install. "This computer does not meet the minimum requirements for installing the software. Installation will be aborted."
Installation log: http://pastebin.com/vLsmtwcU
Intel Rapid Storage Technology Driver (iata_enu.exe) also fails to install. "This computer does not meet the minimum requirements for installing the software."
Installation log: http://pastebin.com/x9c25d2Q
Edit: The exact model of my laptop is:
B6V91EA
HP Pavilion g7-2008eoBut there are no Intel Chipset Installation Utility and Driver for download at HP's product page for this model.
- Edited by eikerro Thursday, January 5, 2017 6:20 AM
Thursday, January 5, 2017 6:10 AM -
Perform a System File Scan. The scan will look for bad Windows files and will attempt to repair them, if possible.
1) Click the Start Button
2) Type: cmd.exe
3) Right-click the cmd.exe file and select 'Run as Administrator'
4) In the CMD window, type: sfc /scannow
5) Reboot and see if that resolves the issue.Carey Frisch
Thursday, January 5, 2017 8:12 AMModerator -
Windows found bad files but was unable to repair them.
Log: http://s000.tinyupload.com/index.php?file_id=19043717137590694160
I did run it as administrator.- Edited by eikerro Thursday, January 5, 2017 4:09 PM
Thursday, January 5, 2017 4:09 PM -
Please see: https://support.microsoft.com/en-us/contact/virtual-agent/?referrer=support.microsoft.com and work with Microsoft Support directly. Thank you!
Carey Frisch
Thursday, January 5, 2017 8:35 PMModerator -
The problem here is that Vistalizator is installed in an attempt to circumvent language restrictions - uninstalling ALL the secondary languages may resolve the problem.
However, the BIOS date is 2013 - and the Windows Product Type is OEM_COA_SLP.
This would imply that the Windows license itself is not genuine, since Windows 7 hasn't been sold pre-installed in machines since 2011. It's therefore highly likely to be a counterfeit installation.
From where did you acquire this machine, and is there a COA sticker on the case? If there is a COA sticker, for what version and edition of WIndows is it valid? Is there a Windows 8 sticker on the case?
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Friday, January 13, 2017 9:54 AM
- Unproposed as answer by eikerro Saturday, January 21, 2017 9:09 AM
Friday, January 6, 2017 2:17 PMModerator -
Sorry for the late reply. I was travelling.
Vistalizator being the problem may very well be true since I needed to use that to add my language. I was unable to find official download link of Windows 7 with my language pre-installed. My laptop did not come with Windows 7 installation CD when I bought it. I am unwilling to uninstall secondary languages since the annoying popup is less of an annoyance than using only English as system language would be.
The license itself is genuine and it was also validated on phone directly with Microsoft support personnel. However they were unable to help with the issue. The laptop was bought from a big reputable home appliances seller and the sticker in bottom is genuine. The sticker says "Windows 7 Home Prem OA". There is no Windows 8 sticker on the case.
Edit: I may have updated BIOS back in 2013 but the laptop was bought in July 2012 as brand new.- Edited by eikerro Saturday, January 21, 2017 9:08 AM
Saturday, January 21, 2017 9:05 AM -
- Proposed as answer by Carey FrischMVP, Moderator Tuesday, February 7, 2017 6:32 AM
- Marked as answer by Noel D PatonModerator Friday, February 17, 2017 3:01 PM
Monday, January 23, 2017 10:15 AMModerator