Stuck In A Validation Loop RRS feed

  • Question

  • I had the same problem. I was validating and I clicked cancel because I needed to install some actualizations. So then my software was classified as ilegal but that doesn't mean that it is really because I bought it with the computer. I 'm trying to validate again but it is impossible. It keeps saying that is ilegal.


    Juan David 
    • Split by Stephen Holm Thursday, May 28, 2009 1:59 AM splitting post...stephen
    Wednesday, May 27, 2009 12:47 AM


  • Hello Juan,

    Thank you for visiting us today. Curious can you provide us with more information. Also you mentioned needed to install some actualizations...what do you mean by this? 

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the “Windows” tab, and click the "Copy" button then “Paste” the report into a reply message in this thread.


    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinewindowsxp/thread/f0568631-82ec-42e5-b088-cc1a27c2e214

    6)    In a reply post, paste the Diagnostic Report.

     Thank you,


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Monday, June 1, 2009 11:35 PM
    Thursday, May 28, 2009 2:01 AM