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windows 10 not recognizing printer

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    I installed windows 10 several months ago with no problem. Now (probably a week ago) the program is not recognizing our printer. Says the printer is "offline" when it is not. Even a connection check at the printer shows it is connected. After working on this for literally hours and even purchasing a new printer, we have the same problem.

    Seems like perhaps a MS update changed something and created the problem. Any thoughts?? Any help or insight would be appreciated!

    • Moved by Just KarlModerator Tuesday, January 26, 2016 3:15 PM Looking for the correct forum.
    Friday, January 22, 2016 1:24 PM
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    Hello,

    I'd ask in the Windows 10 forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion'

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Tuesday, January 26, 2016 3:15 PM
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    Hello,

    The 'Academic Initiatives - General Discussions' forum is for any posts not covered under any of the other forums as related to Microsoft's Academic Initiatives.

    As it's off-topic here, I am moving the question to the Where is the forum for... forum.

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Tuesday, January 26, 2016 3:13 PM
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    Moderator
  • Question
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    0
    Sign in to vote

    Hello,

    I'd ask in the Windows 10 forum on Microsoft Community.

    As the Microsoft Community is on a different platform, we cannot move the question for you.

    Once there, click on Participate near the top of the screen, and select 'Ask a Question' or 'Start a Discussion'

    Karl

    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

    Tuesday, January 26, 2016 3:15 PM
    |
    Moderator