"This copy of Windows is not genuine." after hard disk upgrade

All replies

• 

  

  0

  Sign in to vote

  "AJohnK" wrote in message news:f076c8d9-ecee-43a3-9c17-1b7a2ebc3c29...

  I recently changed my hard disk (the old one was failing) using a Macrium Reflect image I'd created from the old disk. Now twice a day it pops up to say that "this copy of windows is not genuine" although it's been working fine for a couple of years. PC is a Lenovo running "Vista bus to Win 7 Pro UPG fulfill LENOVO" obtained direct from Lenovo.

  In Control panel it says that Windows is activated.

  I've tried many different tips on line and it's still popping up the message. I really don't want to reinstall from scratch so any ideas would be very welcome

  Thanks

  The output from MGADiag.exe is as follows:

  Diagnostic Report (1.9.0019.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  
  Cached Validation Code: 0x0
  Windows Product Key: *****-*****-F3HV2-K3YK8-Y6K46
  Windows Product Key Hash: eE3ZWJsR2Qbh2YDeWDjh/nRlaII=
  Windows Product ID: 00371-OEM-9072926-96683
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  
  
  File Scan Data-->
  File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514]
  File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0]
  File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\en-us\user32.dll.mui[6.1.7601.17514]
  
  Other data-->
  SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2764CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET91WW (3.21 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20101206000000.000000+000</Date></BIOS

  
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
  Partial Product Key: Y6K46
  License Status: Licensed
  Remaining Windows rearm count: 4
  Trusted time: 20/06/2012 09:41:12
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: 0x00000000
  HealthStatus: 0x000000000001EFF0
  
  
  

  The problem lies with the file integrity.

  This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -  

   

  Installing the Intel Rapid Storage Drivers

  try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=20624 

   

  Once complete, please reboot twice, then post another MGADiag report.   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Darin Smith MS Wednesday, June 20, 2012 9:55 PM
  • Unproposed as answer by Darin Smith MS Friday, June 22, 2012 3:37 PM

  Wednesday, June 20, 2012 9:19 AM

  Reply

  |

  Quote

  Moderator
• 

  

  0

  Sign in to vote

  I tried updating the Intel Rapid Storage Technology Drivers - first checking that I met the system requirements

  When it rebooted it took 25mins to get to the desktop, a second reboot took 15 minutes and the system was glacially slow (gave up on MGADiag after 45 minutes), so I restored to a restore point which took 6 hours to complete!

  So I'm now back where I started yesterday.

  Any further things I can try?

  Thanks

  John

  Thursday, June 21, 2012 11:05 AM

  Reply

  |

  Quote
• 

  

  0

  Sign in to vote

  "AJohnK" wrote in message news:7f523a32-e44a-43e6-bee7-f5b09cd06535...

  I tried updating the Intel Rapid Storage Technology Drivers - first checking that I met the system requirements

  When it rebooted it took 25mins to get to the desktop, a second reboot took 15 minutes and the system was glacially slow (gave up on MGADiag after 45 minutes), so I restored to a restore point which took 6 hours to complete!

  So I'm now back where I started yesterday.

  Any further things I can try?

  Thanks

  That's the first time I've ever heard of that happening!

  Please run the following commands in an Elevated Command Prompt, and post the results, together with a new MGADiag report.

   

  net start cryptsvc

  sc qc cryptsvc

   

   

  Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, June 21, 2012 12:08 PM

  Reply

  |

  Quote

  Moderator
• 

  

  0

  Sign in to vote

  Results as requested:
  

  Microsoft Windows [Version 6.1.7601]
  Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
  
  C:\>net start cryptsvc
  The requested service has already been started.
  
  More help is available by typing NET HELPMSG 2182.
  
  
  C:\>sc qc cryptsvc
  [SC] QueryServiceConfig SUCCESS
  
  SERVICE_NAME: cryptsvc
          TYPE               : 20  WIN32_SHARE_PROCESS
          START_TYPE         : 2   AUTO_START
          ERROR_CONTROL      : 1   NORMAL
          BINARY_PATH_NAME   : C:\windows\system32\svchost.exe -k NetworkService
          LOAD_ORDER_GROUP   :
          TAG                : 0
          DISPLAY_NAME       : Cryptographic Services
          DEPENDENCIES       : RpcSs
          SERVICE_START_NAME : NT Authority\NetworkService
  
  C:\>
  

  
  

  Thursday, June 21, 2012 12:36 PM

  Reply

  |

  Quote
• 

  

  0

  Sign in to vote

  ...and the MGADiag report? (not that I expect it to have changed, but...)

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, June 21, 2012 12:48 PM

  Reply

  |

  Quote

  Moderator
• 

  

  0

  Sign in to vote

  Sorry, didn't realise you wanted it again

  Diagnostic Report (1.9.0019.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  
  Cached Validation Code: 0x0
  Windows Product Key: *****-*****-F3HV2-K3YK8-Y6K46
  Windows Product Key Hash: eE3ZWJsR2Qbh2YDeWDjh/nRlaII=
  Windows Product ID: 00371-OEM-9072926-96683
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {BAD0E572-58D9-45F8-8064-A9989AFFFFEE}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.111025-1505
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  WGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Professional Plus 2007 - 100 Genuine
  Microsoft Office Visio Professional 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514]
  File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0]
  File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\en-us\user32.dll.mui[6.1.7601.17514]
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{BAD0E572-58D9-45F8-8064-A9989AFFFFEE}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y6K46</PKey><PID>00371-OEM-9072926-96683</PID><PIDType>3</PIDType><SID>S-1-5-21-3310714197-403947109-626812997</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2764CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET91WW (3.21 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20101206000000.000000+000</Date></BIOS><HWID>18483507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7U   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>4B176CF1EB06586</Val><Hash>0mmZPA+D0an2j+JrHredhOovyJE=</Hash><Pid>89409-707-0912432-65368</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>26CF7598413AD86</Val><Hash>xTvIa4d9D95HWVEt6CLYuyw4m7Y=</Hash><Pid>89405-707-1257785-63163</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
  Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00180-729-296683-02-2057-7601.0000-1642012
  Installation ID: 005786289721505350964405733932228146040606440090515315
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: Y6K46
  License Status: Licensed
  Remaining Windows rearm count: 4
  Trusted time: 21/06/2012 15:18:07
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: 0x00000000
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: 6:20:2012 09:05
  WAT Activex: Registered
  WAT Admin Service: Registered
  
  HWID Data-->
  HWID Hash Current: NgAAAAEAAQABAAIAAQABAAAABQABAAEAeqhCwANB5CxgsiQ0FKCE7XC2rH32RXKKvkGSvkbK
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            LENOVO        TP-7U   
    FACP            LENOVO        TP-7U   
    HPET            LENOVO        TP-7U   
    BOOT            LENOVO        TP-7U   
    MCFG            LENOVO        TP-7U   
    SSDT            LENOVO        TP-7U   
    ECDT            LENOVO        TP-7U   
    SLIC            LENOVO        TP-7U   
    ASF!            LENOVO        TP-7U   
    SSDT            LENOVO        TP-7U   
    TCPA                    
    DMAR                          
  
    SSDT            LENOVO        TP-7U   
    SSDT            LENOVO        TP-7U   
    SSDT            LENOVO        TP-7U   
  
  

  Thursday, June 21, 2012 2:19 PM

  Reply

  |

  Quote
• 

  

  0

  Sign in to vote

  "AJohnK" wrote in message news:55e85d27-2756-4c84-af3f-a61eb488822a...

  Sorry, didn't realise you wanted it again

  Diagnostic Report (1.9.0019.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  
  Cached Validation Code: 0x0
  Windows Product Key: *****-*****-F3HV2-K3YK8-Y6K46
  Windows Product Key Hash: eE3ZWJsR2Qbh2YDeWDjh/nRlaII=
  Windows Product ID: 00371-OEM-9072926-96683
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
  Partial Product Key: Y6K46
  License Status: Licensed
  Remaining Windows rearm count: 4
  Trusted time: 21/06/2012 15:18:07
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: 0x00000000
  HealthStatus: 0x000000000001EFF0
   
  
  

  I just wanted to confirm that the WAT area hadn't changed (it hasn't)

   

  Open Windows Explorer and navigate to the C:\Windows\System32 folder

  find the Catroot2 folder there, and right-click on it - select Properties

  in the General tab, clear the box beside 'Read-only (Only.....' by clicking in it until it's empty (it cycles around three values)

  Click Apply.

  Accept any warnings that come up - if you get a 'Ignore/Ignore All/Try again' option, pick 'Ignore all'

  Once complete (may be almost instantaneous), reboot, and run another MGADiag report.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, June 21, 2012 2:31 PM

  Reply

  |

  Quote

  Moderator
• 

  

  0

  Sign in to vote

  If a clear readonly and then right click and look at Properties, the readonly flag is back (incidentally, I am an Administrator). The Catroot2 dir contains 2 emply directorys (both with the light gray tick in read only) again can't clear the tick.
  
  There is also a file dberr.txt which has lots of line of the form:
  
  CatalogDB: 16:13:03 21/06/2012: JetInit Corruption
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #755 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #969 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #6724 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #6918 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #7075 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #3454 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #2702 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbcli.cpp at line #610 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catadnew.cpp at line #1915 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catadnew.cpp at line #907 encountered JET error -583
  

  MGADiag report after rebooting

  Diagnostic Report (1.9.0019.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  
  Cached Validation Code: 0x0
  Windows Product Key: *****-*****-F3HV2-K3YK8-Y6K46
  Windows Product Key Hash: eE3ZWJsR2Qbh2YDeWDjh/nRlaII=
  Windows Product ID: 00371-OEM-9072926-96683
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {BAD0E572-58D9-45F8-8064-A9989AFFFFEE}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.111025-1505
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  WGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Professional Plus 2007 - 100 Genuine
  Microsoft Office Visio Professional 2007 - 100 Genuine
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514]
  File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0]
  File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\en-us\user32.dll.mui[6.1.7601.17514]
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{BAD0E572-58D9-45F8-8064-A9989AFFFFEE}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y6K46</PKey><PID>00371-OEM-9072926-96683</PID><PIDType>3</PIDType><SID>S-1-5-21-3310714197-403947109-626812997</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2764CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET91WW (3.21 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20101206000000.000000+000</Date></BIOS><HWID>18483507018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7U   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>4B176CF1EB06586</Val><Hash>0mmZPA+D0an2j+JrHredhOovyJE=</Hash><Pid>89409-707-0912432-65368</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>26CF7598413AD86</Val><Hash>xTvIa4d9D95HWVEt6CLYuyw4m7Y=</Hash><Pid>89405-707-1257785-63163</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
  Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00180-729-296683-02-2057-7601.0000-1642012
  Installation ID: 005786289721505350964405733932228146040606440090515315
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: Y6K46
  License Status: Licensed
  Remaining Windows rearm count: 4
  Trusted time: 21/06/2012 16:28:11
  
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: 0x00000000
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: 6:20:2012 09:05
  WAT Activex: Registered
  WAT Admin Service: Registered
  
  HWID Data-->
  HWID Hash Current: NgAAAAEAAQABAAIAAQABAAAABQABAAEAeqhCwANB5CxgsiQ0FKCE7XC2rH32RXKKvkGSvkbK
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            LENOVO        TP-7U   
    FACP            LENOVO        TP-7U   
    HPET            LENOVO        TP-7U   
    BOOT            LENOVO        TP-7U   
    MCFG            LENOVO        TP-7U   
    SSDT            LENOVO        TP-7U   
    ECDT            LENOVO        TP-7U   
    SLIC            LENOVO        TP-7U   
    ASF!            LENOVO        TP-7U   
    SSDT            LENOVO        TP-7U   
    TCPA                    
    DMAR                          
  
    SSDT            LENOVO        TP-7U   
    SSDT            LENOVO        TP-7U   
    SSDT            LENOVO        TP-7U   
  
  

  Thursday, June 21, 2012 3:29 PM

  Reply

  |

  Quote
• 

  

  0

  Sign in to vote

  "AJohnK" wrote in message news:15e9802e-ea37-4760-89f6-f0fee1866ee3...

  If a clear readonly and then right click and look at Properties, the readonly flag is back (incidentally, I am an Administrator). The Catroot2 dir contains 2 emply directorys (both with the light gray tick in read only) again can't clear the tick.
  
  There is also a file dberr.txt which has lots of line of the form:
  
  CatalogDB: 16:13:03 21/06/2012: JetInit Corruption
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #755 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #969 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #6724 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #6918 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #7075 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #3454 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbsvc.cpp at line #2702 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catdbcli.cpp at line #610 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catadnew.cpp at line #1915 encountered JET error -583
  CatalogDB: 16:13:03 21/06/2012: catadnew.cpp at line #907 encountered JET error -583
  

  MGADiag report after rebooting

  Diagnostic Report (1.9.0019.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  
  Cached Validation Code: 0x0
  Windows Product Key: *****-*****-F3HV2-K3YK8-Y6K46
  Windows Product Key Hash: eE3ZWJsR2Qbh2YDeWDjh/nRlaII=
  Windows Product ID: 00371-OEM-9072926-96683
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  
  
  File Scan Data-->
  File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385]
  File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514]
  File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0]
  File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514]
  File Mismatch: C:\windows\system32\en-us\user32.dll.mui[6.1.7601.17514]
  
  
  
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
   
  
  

   

   

  The 'readonly' flag is almost always a blob on folders - it's one of the quirks of windows that you can't make a folder read-only, only the content.

   

  In that case, I would suggest the CheckSUR tool - it may help cure some of the errors (I'm not any kind of expert on JET!)

  http://support.microsoft.com/kb/947821

   

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Thursday, June 21, 2012 5:38 PM

  Reply

  |

  Quote

  Moderator
• 

  

  0

  Sign in to vote

  The Windows Update Standalone Installer returns the error "Installer encountered and error: 0xc8000247" !

  At this rate I'm beginning to think I may have to "bite the bullet" and reinstall from scratch!

  John

  Friday, June 22, 2012 7:59 AM

  Reply

  |

  Quote
• 

  

  0

  Sign in to vote

  "AJohnK" wrote in message news:10e4807c-6c30-487c-8f67-d423f7cb9bc3...

  The Windows Update Standalone Installer returns the error "Installer encountered and error: 0xc8000247" !

  At this rate I'm beginning to think I may have to "bite the bullet" and reinstall from scratch!

  John

   

   

  I'm still tending towards this being a problem with the IRST drivers - but it may be being compounded by other things.

  Please use a Clean Boot procedure, and then install the IRST drivers again - does this still give the extended boot times?

  http://support.microsoft.com/kb/331796

  If not, see if you can find the trigger for the extended boot times (especially if the IRST removes the non-genuine notification!)

   

  You may be correct in thinking that either a repair install or a clean install would be a good way forward.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Friday, June 22, 2012 11:14 AM

  Reply

  |

  Quote

  Moderator
• 

  

  0

  Sign in to vote

  Thanks for all your help - I think that I've spent (wasted) so much time that it's time to do a clean install.  I tried a repair over the weekend, it got right through almost to the end then said (words to the effect of) "can't install windows on this hardware" and rolled back! I'm suprised you didn't hear the scream of frustration!

  Thanks again

  John

  • Marked as answer by Darin Smith MS Monday, June 25, 2012 9:53 PM

  Monday, June 25, 2012 7:34 AM

  Reply

  |

  Quote
• 

  

  0

  Sign in to vote

  "AJohnK" wrote in message news:3a4846e8-fe8e-4dbb-b706-1b42cb1a70dd...

  Thanks for all your help - I think that I've spent (wasted) so much time that it's time to do a clean install.  I tried a repair over the weekend, it got right through almost to the end then said (words to the effect of) "can't install windows on this hardware" and rolled back! I'm suprised you didn't hear the scream of frustration!

  Thanks again

  John

   

   

   

  That does sound like a death-knell for this installation :(

  remember to back up all data to external media (if you haven't already done so) before starting the clean install.

   

  Good luck.

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Monday, June 25, 2012 11:24 AM

  Reply

  |

  Quote

  Moderator