locked
Renewal RRS feed

  • Question

  • I would like to pay for my renewal from a different that I used before and add another computer to my plan.
    • Moved by JimR1Moderator Monday, September 14, 2009 9:15 PM (From:Windows Live Onecare Monthly Report)
    Monday, September 14, 2009 7:38 PM

Answers

  • From the One Care help files:

    To transfer your services and balances to a new payment method, follow these steps:

    1. Sign in to the Billing and Account Management website.
    2. Under Your payment methods, click the payment method you want to change.
    3. Under Payment method activity, click Go to payment method information.
    4. Under Payment method information for this account, click Use a different payment method.
    5. Click Add new credit card, and then click Next.
    6. On the Confirm transfer page, confirm the balances and services you want to transfer, and then click Next.
    7. Enter the information for the new payment method, and then click Save.

    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Tuesday, September 15, 2009 4:00 AM
    Moderator