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Using a Retail Upgrade License to Clear WGA alert RRS feed

  • Question

  • I have a retail upgrade license that I would like to use to clear the WGA alert.  Is that possible? 
    Will the Key Update Tool take a license that was not specific to the WGA kit? 

    Any gotchas that I should be concerned about?

    Thanks,
    Anne
    Monday, December 29, 2008 5:14 PM

Answers

  •  Anne,

    The problem is the software bits used for installing the current installation may not allow for the upgrade key. Each key is different in correlation with what version is installed i.e. OEM SLP, OEM System Builder, Retail, COA SLP. Does that make any sense?  Being the second owner you really can't be sure where and/or how the current installation was installed which appears to have your machine in a non-genuine status. Here are a couple scenerios which have happened in the past.  Someone try to download ISO images for software from a P2P file sharing site or use a second-hand burned copies of software. Research has shown that about half of the software copies available on P2P download sites are infected with root kits, spyware, Trojans, and other potentially harmful malware. One file in particular was very alarming.  This file was an administrator account giving the attacker full control over both your system and data.  I would be very concerned about your system integrity.  Next  there are situations which can cause Windows XP to become non-genuine. Let me give one example.  Customers have taken in their systems for service along with all the software received when purchasing their system. The customer picks up the system and viola’ no problems whatsoever until they need to download an update. Suddenly their system is non-genuine. The customer's computer was not installed with their software but either a blocked Volume Licensing Key (VLK) or a Keygen’d Product Key. Also the software could work for several weeks, months, or even a year or more then suddenly become blocked. 

    Anne I understand the work involved with rebuilding a system trust me. In the long run this may be your best option which will give you a peace of mind. You can try and use the Key update tool but please keep in mind what I mentioned. Hopefully this has shed some more light for you :-).


    Take care and hope you have a wonderful week Anne.

    Stephen Holm, MS
    WGA Forum Manager


    Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, December 30, 2008 1:12 AM
    Tuesday, December 30, 2008 1:12 AM

All replies

  • Hello Anne,


    The first concern I would have is where did Windows XP come from which is currently installed. Did you previously order a WGA Kit?  Upgrade keys are for upgrading from one version of Windows to another. 


    Thank you,

    Stephen Holm, MS
    WGA Forum Manager
    Stephen Holm
    Monday, December 29, 2008 10:45 PM
  • Stephen,
    I'm the second owner of the system, which apparently was OEM'd for XP Home.  It has Xp Pro though and I do not know the details. I've been getting the alerts for a while and have been putting off doing a restore and upgrade. 

    If I can use the update tool to get the upgrade key I purchased into the system, without having to start from scratch, that would be ideal.

    Thanks for your help.
    Anne
    Tuesday, December 30, 2008 12:16 AM
  •  Anne,

    The problem is the software bits used for installing the current installation may not allow for the upgrade key. Each key is different in correlation with what version is installed i.e. OEM SLP, OEM System Builder, Retail, COA SLP. Does that make any sense?  Being the second owner you really can't be sure where and/or how the current installation was installed which appears to have your machine in a non-genuine status. Here are a couple scenerios which have happened in the past.  Someone try to download ISO images for software from a P2P file sharing site or use a second-hand burned copies of software. Research has shown that about half of the software copies available on P2P download sites are infected with root kits, spyware, Trojans, and other potentially harmful malware. One file in particular was very alarming.  This file was an administrator account giving the attacker full control over both your system and data.  I would be very concerned about your system integrity.  Next  there are situations which can cause Windows XP to become non-genuine. Let me give one example.  Customers have taken in their systems for service along with all the software received when purchasing their system. The customer picks up the system and viola’ no problems whatsoever until they need to download an update. Suddenly their system is non-genuine. The customer's computer was not installed with their software but either a blocked Volume Licensing Key (VLK) or a Keygen’d Product Key. Also the software could work for several weeks, months, or even a year or more then suddenly become blocked. 

    Anne I understand the work involved with rebuilding a system trust me. In the long run this may be your best option which will give you a peace of mind. You can try and use the Key update tool but please keep in mind what I mentioned. Hopefully this has shed some more light for you :-).


    Take care and hope you have a wonderful week Anne.

    Stephen Holm, MS
    WGA Forum Manager


    Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, December 30, 2008 1:12 AM
    Tuesday, December 30, 2008 1:12 AM
  • Stephen,
    Thank you for your help. 

    Anne


    Tuesday, December 30, 2008 1:37 AM