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Donation Management error when creating a new donation RRS feed

  • Question

  • I get an error when I try and create a new Donation with the Member field set. The error says "Unable to Change Domain Logon Name" with a small blurb about not having the appropriate permission.

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Access Denied. Reference number for administrators or support: #318D6A65Detail: 
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
     <ErrorCode>-2147187707</ErrorCode>
     <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
     <Message>Access Denied. Reference number for administrators or support: #318D6A65</Message>
     <Timestamp>2011-05-24T19:37:56.2602216Z</Timestamp>
     <InnerFault i:nil="true" />
     <TraceText>
    
    [NonProfitAccelerator.Crm.Plugins: NonProfitAccelerator.Crm.Plugins.RollupDonorInformationPlugin]
    [ff4ee51d-fc1f-e011-8031-00155da96a00: NonProfitAccelerator.Crm.Plugins.RollupDonorInformationPlugin: Create of msdyn_donation]
    
    
    </TraceText>
    </OrganizationServiceFault>
    
    
    

    I've provisioned a new CRM 2011 Online instance and uploaded the donation management solution.  I have modified some labels, changed the forms/views, etc; nothing major.

    Tuesday, May 24, 2011 7:55 PM

Answers

  • hi,

    You can also try this.

    Go to Settings -> solutions -> double click the installed NGO solution -> Solution explorer page opens -> go to Sdk Message Processing Steps -> Select all registered plugin steps and Activate.

     

    Thanks,

    RBaliga

     

    Thursday, May 26, 2011 5:40 AM

All replies

  • We just released the 1.2 version of the Donation Management solution, available at the same Dynamics Marketplace listing, which fixes a handful of bugs.  Give that a try and see if it fixes things.  If not, hopefully someone on the forum has seen this issue before and knows how to fix it.
    --Matt Cooper, Microsoft Dynamics CRM
    Wednesday, May 25, 2011 4:12 PM
  • hi,

    You can also try this.

    Go to Settings -> solutions -> double click the installed NGO solution -> Solution explorer page opens -> go to Sdk Message Processing Steps -> Select all registered plugin steps and Activate.

     

    Thanks,

    RBaliga

     

    Thursday, May 26, 2011 5:40 AM
  • "Go to Settings -> solutions -> double click the installed NGO solution -> Solution explorer page opens -> go to Sdk Message Processing Steps -> Select all" wfrom NonProfitAccelerator... with Primary Object "Donation", and Deactivate theim. Statistics, for Connections will not callculate, but it is not important thing im my case.
    Friday, July 1, 2011 2:57 PM