DVD player will play CD's but not DVD's. RRS feed

  • Question

  • I am trying to install Windows 7 upgrade, but my drive does not see the disc.

    I have tried reading the original system discs but again they are not seen.

    CD's work fine.

    Tried all diagnostic tests. They all come back ok.

    Running Vista basic.

    Any suggestions please

    Thursday, February 17, 2011 10:02 AM

All replies

  • Could you give your DVD players make and model? There might be a firmware update for this specific bug, or your 'DVD' player may only be a CD player, but you should try the manufacturers site for a firmware update.

    Friday, February 18, 2011 8:52 AM