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Using the Outlook client for CRM 2016 with 365 Online RRS feed

  • Question

  • Hi all,

    Has anyone done some actual testing to see if the CRM Outlook Client for CRM 2016 also fully functions when connecting to 365 online or prem?

    We have a client who already has the 2016 version and will continue to have CRM 2016 for a little while. We'd lie to also roll out 365 for a different set of users but their infrastructure will only allow 1 outlook client version. Either 2016 or 365.


    • Edited by SiN_1 Thursday, February 16, 2017 2:51 AM typo
    Tuesday, February 14, 2017 11:37 PM

All replies

  • CRM 2016 Outlook Client works for both CRM 2016 and Dynamics 365 (December 2016 Update to CRM 2016 v8.2).   There are always bug fixes that comes with Updates.  Instead of using the base version of CRM 2016 Outlook Client, maybe try the latest CRM Outlook for Dynamics 365 which connects to CRM 2016 or Dynamics 365.

    I would pick the latest CRM Outlook Client (v8.2) if that is an option.


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