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  • Question

  • i have an desktop and i also still have the official product key. installing windows goes all right but when i try to activate windows with the same key windows says that the key is incorrect.
    does anybody know the anser for this?
    slashiosus
    Tuesday, September 23, 2008 3:00 PM

Answers

  • Is your product key an OEM key ?? or a retail key?

    If its an OEM Key, you're not allowed to switch the license to another machine (which is why you cannot activate). The key was previously activated on another machine.

    If it is a retail key, give the activation line a call, declaring to them that you have removed the product from the previous machine and now you're installing on a new machine.

    If you have replaced a major component, the activation may break too. Let the Customer Service Officer know, they'll assist you to activate the key.
    Thank you for using Genuine software.
    Dennis Chung | IT Pro Evangelist | Microsoft Singapore
    http://pingdennis.com
    Friday, October 17, 2008 5:00 AM