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WGA keeps crashing RRS feed

  • Question

  • When I try to validate it keeps crashing.  The problem started with me trying to download a newer version of WD because of the the error code about the service.  So I have downloaded WD at least once and got through WGA but now I can't try and download it again and I now I can't install WD because of something killing the install.
    Tuesday, December 18, 2007 11:16 PM

Answers

  • Hello,

     

    Please download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab,

    Copy to Clipboard, then paste the report into a New Post on this Forum. This will allow us to see what you are experiencing as well as analyze the problem. 

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally

    identify you and can be fully reviewed, by you, before being posted.

     

    Please see the following knowledge base (KB) article  What Windows Genuine Advantage does not validate a copy of Windows XP located @  http://support.microsoft.com/kb/916247 . This can also provide you with more information surrounding what you are experiencing. 

     

     

    Thank you,

     

    Stephen Holm, MS

     

     

    Tuesday, December 18, 2007 11:35 PM