Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Microsoft Fix-It Centre RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    I am running XP home SP3 , 32bit my computer is having a few problems with Imaging device ( camera ). I have Microsoft Fix it Center installed in my DeskTop and I used it many times in the past  but when I try to open it show the status " failed to get troubleshooter catalog. Error MatsGetSapsCatalog Failed ". I unistall fix it Center and tried reinstalling  that did not solve the troubles. PLEASE HELP!
    <input id="863922e1-ea64-4390-ac51-c7270066beb1_attachments" type="hidden" />
    Thursday, March 8, 2012 6:57 AM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Dear customer,

    Could you please elaborate more on the following details?

    1. Is your laptop in corpnet or at home?

    2. Could you please retry Fix It Center after reinstalling MSXML 6.0?

    3.Can you help to check the IE Tools->Internet options->Connections->LAN Settings, what's the information on that panel?

    Regards

    Alex

    Friday, March 9, 2012 6:15 AM
    Moderator