Answered by:
Validation Error - invaild CD Key 0Xc004f050

Question
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Hi., I have bought an Acer L3600 computer few days ago, it was an ex-display computer that the shop used for demo, it didn't came with any recovery CD or Windows CD, so I have used one of my old Vista DVD (Non SP1) and reinstall the windows again in order to clear all the unwanted data or file that left in the PC.
During the installation, i have tried to enter the CD KEY on the sticker from the side of the machine, but it is advise it is not a valid key, so i thought it might because the CD key is a SP1 key and i am using a non-SP disc for installation, so i skiped and select "Vista Home Premium" which stated on the sticker on the machine,
After installation and instal of SP1, I attemped to change the CD key back to the one on my sticker, it still showing it is not a vaild Key, So i am a little confised.
the sticker is written " Windows Vista Home Premium OEMAct" "Acer Incorporated"
Report(I am using no cd key):
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
Windows Product ID: 89578-022-5000027-71429
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {22CABA8A-F853-4F61-A411-955DBDC0D167}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{22CABA8A-F853-4F61-A411-955DBDC0D167}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89578-022-5000027-71429</PID><PIDType>5</PIDType><SID>S-1-5-21-4028383250-1897187461-1143640179</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire L3600</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-B1 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080926000000.000000+000</Date></BIOS><HWID>AB333507018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, RETAIL channel
Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00142-022-500002-00-3081-6000.0000-1092009
Installation ID: 006765556952260584241785073944817521467980465802863414
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: 76PKF
License Status: Initial grace period
Time remaining: 43200 minute(s) (30 day(s))HWID Data-->
HWID Hash Current: OgAAAAEABAABAAIAAQACAAAAAwABAAEAJJSi5/ZPZAlewkjkqnb0DQgmqk3y9KDdclJoZZ4irFZGyg==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC0921
FACP ACRSYS FACP0921
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB0921
GSCI ACRSYS GMCHSCI
SSDT DpgPmm CpuPm- Edited by SampsonWong Monday, April 20, 2009 6:59 AM
Monday, April 20, 2009 4:13 AM
Answers
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Hello SampsonWong,
I have seen that using an OEM Product Key (the key from the COA sticker on your computer) in a Retail copy of Vista can be hit or miss. Some people have no problem other get the invalid key message.
For the best results I recommend using the Windows Restore process that came with your computer (usually in the form of a Disk but sometimes the Windows Restore can be included on a hidden partition on the computer's hard drive).
If you are unable to find or run the Windows Restore process or you have misplaced the restore disk, please contact the manufacturer of the computer (in your case Acer) for assistance in finding and running the Restore Process or for a replacment disk.
Thank you,
Darin MS
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.- Marked as answer by Darin Smith MS Tuesday, April 21, 2009 10:33 PM
Tuesday, April 21, 2009 10:33 PM
All replies
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Hi Sampson,
You should be able to get tech support from this page, under support tab. The support phone number is 1-888-782-3355
http://search.dell.com/results.aspx?s=bsd&c=us&l=en&cs=04&k=L3500&cat=all&x=13&y=10
Diana , MSP, MSBP, .Net Developement and Visual Studio Forums Moderator, MSDN Sandbox Forums Moderator http://djartsinc.spaces.live.com Smile,,,Share Some SunshineMonday, April 20, 2009 4:58 AM -
Thanks for your help Djartsinc,
My computer is Acer L3600 not Dell L3600...Monday, April 20, 2009 6:57 AM -
Hi Sampson,
http://www.justanswer.com/computer/acer?r=ppc|ga|6|Ron+Trial+%3A+Computer+%2D+Top+Brands|Acer&JCRN=Acer+Technicians&JRA=2506644;1963313;2643692&JPKW=acer%20support&JPDC=S&JPST=&JPAD=3311649412&JPAF=txt&JPCD=20090414-1&JPRC=1&gclid=CIWYgJry_pkCFRFMagodTgaVFA
Your welcome. If you need more assistance, please continue to post it here.
Diana , MSP, MSBP, .Net Developement and Visual Studio Forums Moderator, MSDN Sandbox Forums Moderator http://djartsinc.spaces.live.com Smile,,,Share Some Sunshine- Edited by djartsinc Monday, April 20, 2009 7:07 AM new link
Monday, April 20, 2009 7:00 AM -
Hello SampsonWong,
I have seen that using an OEM Product Key (the key from the COA sticker on your computer) in a Retail copy of Vista can be hit or miss. Some people have no problem other get the invalid key message.
For the best results I recommend using the Windows Restore process that came with your computer (usually in the form of a Disk but sometimes the Windows Restore can be included on a hidden partition on the computer's hard drive).
If you are unable to find or run the Windows Restore process or you have misplaced the restore disk, please contact the manufacturer of the computer (in your case Acer) for assistance in finding and running the Restore Process or for a replacment disk.
Thank you,
Darin MS
Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.- Marked as answer by Darin Smith MS Tuesday, April 21, 2009 10:33 PM
Tuesday, April 21, 2009 10:33 PM