locked
Validation Error - invaild CD Key 0Xc004f050 RRS feed

  • Question


  • Hi., I have bought an Acer L3600 computer few days ago, it was an ex-display computer that the shop used for demo, it didn't came with any recovery CD or Windows CD, so I have used one of my old Vista DVD (Non SP1) and reinstall the windows again in order to clear all the unwanted data or file that left in the PC.
    During the installation, i have tried to enter the CD KEY on the sticker from the side of the machine, but it is advise it is not a valid key, so i thought it might because the CD key is a SP1 key and i am using a non-SP disc for installation, so i skiped and select "Vista Home Premium" which stated on the sticker on the machine, 
    After installation and instal of SP1, I attemped to change the CD key back to the one on my sticker, it still showing it is not a vaild Key, So i am a little confised.
    the sticker is written " Windows Vista Home Premium OEMAct" "Acer Incorporated"




    Report(I am using no cd key):

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
    Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
    Windows Product ID: 89578-022-5000027-71429
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {22CABA8A-F853-4F61-A411-955DBDC0D167}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{22CABA8A-F853-4F61-A411-955DBDC0D167}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89578-022-5000027-71429</PID><PIDType>5</PIDType><SID>S-1-5-21-4028383250-1897187461-1143640179</SID><SYSTEM><Manufacturer>Acer                  </Manufacturer><Model>Aspire L3600</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-B1 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080926000000.000000+000</Date></BIOS><HWID>AB333507018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00142-022-500002-00-3081-6000.0000-1092009
    Installation ID: 006765556952260584241785073944817521467980465802863414
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: 76PKF
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))

    HWID Data-->
    HWID Hash Current: OgAAAAEABAABAAIAAQACAAAAAwABAAEAJJSi5/ZPZAlewkjkqnb0DQgmqk3y9KDdclJoZZ4irFZGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ACRSYS  APIC0921
      FACP   ACRSYS  FACP0921
      HPET   ACRSYS  OEMHPET
      MCFG   ACRSYS  OEMMCFG
      SLIC   ACRSYS  ACRPRDCT
      OEMB   ACRSYS  OEMB0921
      GSCI   ACRSYS  GMCHSCI
      SSDT   DpgPmm  CpuPm

     

    Monday, April 20, 2009 4:13 AM

Answers

  • Hello SampsonWong,

      I have seen that using an OEM Product Key (the key from the COA sticker on your computer) in a Retail copy of Vista can be hit or miss. Some people have no problem other get the invalid key message.

      For the best results I recommend using the Windows Restore process that came with your computer (usually in the form of a Disk but sometimes the Windows Restore can be included on a hidden partition on the computer's hard drive). 

      If you are unable to find or run the Windows Restore process or you have misplaced the restore disk, please contact the manufacturer of the computer (in your case Acer) for assistance in finding and running the Restore Process or for a replacment disk.

    Thank you,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.
    Tuesday, April 21, 2009 10:33 PM

All replies

  • Hi Sampson,

    You should be able to get tech support from this page, under support tab. The support phone number is 1-888-782-3355

    http://search.dell.com/results.aspx?s=bsd&c=us&l=en&cs=04&k=L3500&cat=all&x=13&y=10

    Diana , MSP, MSBP, .Net Developement and Visual Studio Forums Moderator, MSDN Sandbox Forums Moderator http://djartsinc.spaces.live.com Smile,,,Share Some Sunshine
    Monday, April 20, 2009 4:58 AM
  • Thanks for your help Djartsinc,

    My computer is Acer L3600 not Dell L3600...
    Monday, April 20, 2009 6:57 AM
  • Hi Sampson,

    http://www.justanswer.com/computer/acer?r=ppc|ga|6|Ron+Trial+%3A+Computer+%2D+Top+Brands|Acer&JCRN=Acer+Technicians&JRA=2506644;1963313;2643692&JPKW=acer%20support&JPDC=S&JPST=&JPAD=3311649412&JPAF=txt&JPCD=20090414-1&JPRC=1&gclid=CIWYgJry_pkCFRFMagodTgaVFA

    Your welcome.  If you need more assistance, please continue to post it here.
    Diana , MSP, MSBP, .Net Developement and Visual Studio Forums Moderator, MSDN Sandbox Forums Moderator http://djartsinc.spaces.live.com Smile,,,Share Some Sunshine
    • Edited by djartsinc Monday, April 20, 2009 7:07 AM new link
    Monday, April 20, 2009 7:00 AM
  • Hello SampsonWong,

      I have seen that using an OEM Product Key (the key from the COA sticker on your computer) in a Retail copy of Vista can be hit or miss. Some people have no problem other get the invalid key message.

      For the best results I recommend using the Windows Restore process that came with your computer (usually in the form of a Disk but sometimes the Windows Restore can be included on a hidden partition on the computer's hard drive). 

      If you are unable to find or run the Windows Restore process or you have misplaced the restore disk, please contact the manufacturer of the computer (in your case Acer) for assistance in finding and running the Restore Process or for a replacment disk.

    Thank you,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.
    Tuesday, April 21, 2009 10:33 PM