Answered by:
'This copy of Windows is not genuine.' error

Question
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Hi, everything was working until suddenly, Windows told me that this isn't a genuine copy of Windows....except it is! All of the activation information just randomly disappeared from Control Panel>System. Also, the software protection service is enabled, its just that when I try to activate, it says "The Software Licensing service reported that the requested plug-in cannot be found." Code: 0xC004F076
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RM2DH-WP8J2-TXPX4
Windows Product Key Hash: nAlE8mou3uuf+Vf/FgIuHOiTE2U=
Windows Product ID: 00371-840-6968445-85186
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {78A0A299-5A3E-49DE-B433-2B2E83941E4F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C71327EA-9369-42AC-999D-12434B809663}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TXPX4</PKey><PID>00371-840-6968445-85186</PID><PIDType>5</PIDType><SID>S-1-5-21-3254744387-424085839-2350289983</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCZ217FC</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0170H5</Version><SMBIOSVersion major="2" minor="6"/><Date>20110616000000.000000+000</Date></BIOS><HWID>01B83007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:16:2011 18:20
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: PAAAAAIAAAABAAIAAgACAAAABgABAAEA6GFYMncW5k5eTayI2Pj8YVz3Yj18+753pG3YzOTFCK1u1C5z
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
BOOT Sony VAIO
MCFG Sony VAIO
WDAT Sony VAIO
ASF! Sony VAIO
SLIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
ASPT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
- Edited by cherrybombaz Sunday, October 2, 2011 1:15 AM
Sunday, October 2, 2011 1:10 AM
Answers
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"cherrybombaz" wrote in message news:f13d3f49-cd47-45cd-9dea-64919550ffb1...
Hi, everything was working until suddenly, Windows told me that this isn't a genuine copy of Windows....except it is! All of the activation information just randomly disappeared from Control Panel>System. Also, the software protection service is enabled, its just that when I try to activate, it says "The Software Licensing service reported that the requested plug-in cannot be found." Code: 0xC004F076
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-RM2DH-WP8J2-TXPX4
Windows Product Key Hash: nAlE8mou3uuf+Vf/FgIuHOiTE2U=
Windows Product ID: 00371-840-6968445-85186
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
Other data-->
SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCZ217FC</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0170H5</Version><SMBIOSVersion major="2" minor="6"/><Date>20110616000000.000000+000</Date></BIOS
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
There is no specific error there apart from the one highlighted above – which is usually a sign of a broken Licensing Store.
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
Reboot and Post back with a new MGADiag report
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Proposed as answer by Darin Smith MS Tuesday, October 4, 2011 9:05 PM
- Marked as answer by Darin Smith MS Wednesday, October 5, 2011 10:16 PM
Sunday, October 2, 2011 7:06 AMModerator