Cancel from the UK RRS feed

  • Question


    So I managed to send of a cancellation after hours of searching the billing.microsoft.com site, and eventually landing on the live site.


    (Please update the Billing Help Page  (Contact Customer Support) to include OneCare links).


    I had a confirmation email saying I would be contacted by someone.  12 Days later no contact and the billing site still lists my account as active and these are the people going to take my money !


    I went to the get more help option and selected existing query and there is no email contact just a phone number, an American phone number, in a format I know wont work if I dial it as is, plus I only have a mobile so even a free call to the states is going to cost me a fortune.


    Please how do I in the UK contact the support people to get it removed from billing. Having a confirmation number.



    Wednesday, January 23, 2008 10:56 AM


All replies