microsoft genuine advantage support tool says genuine but saying different on screen

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  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Genuine
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-QWBXB-46644-WF98H
  Windows Product Key Hash: oZB5HHKr0IyFyHtZvMPK/Io4b08=
  Windows Product ID: 89572-OEM-7301136-46095
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.0.6002.2.00010300.2.0.002
  ID: {21DAF90E-8BD3-4112-92BA-3A0A4FE36272}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows Vista (TM) Home Basic
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.120402-0336
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{21DAF90E-8BD3-4112-92BA-3A0A4FE36272}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WF98H</PKey><PID>89572-OEM-7301136-46095</PID><PIDType>3</PIDType><SID>S-1-5-21-2826726634-1133491406-3090861481</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-6741</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>Version 07.00T</Version><SMBIOSVersion major="2" minor="3"/><Date>20010402000000.000000+000</Date></BIOS><HWID>02303507018400EC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.0.6002.18005
  Name: Windows(TM) Vista, HomeBasic edition
  Description: Windows Operating System - Vista, OEM_COA_NSLP channel
  Activation ID: bb4c2c10-dc0d-4ce6-8824-ee71ddb63c07
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89572-00146-011-346095-02-2057-6001.0000-0482009
  Installation ID: 007835977644938345928770341764263805268483788944804870
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial Product Key: WF98H
  License Status: Licensed
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: NgAAAAEABAABAAIAAQABAAAAAgABAAEAnJ9m1z5sqB0Sp2zAoNUQFfx8yEjy9Jw8mFasVkyo
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            AMIINT        VIA_K8  
    FACP            AMIINT        VIA_K8  
  
  
  
  

  Tuesday, August 28, 2012 2:22 PM