CRM 4.0 CAL RRS feed

  • General discussion

  • Hi all,

    I have questions regarding the CRM "Disable" function when adding users & would appreciate if you could help me. 

    Let's say I have 50 CALs for CRM 4.0 & it's all used up already (50 enabled users).

    1. If I disable 1 of the 50 users (example: John Doe), will I have 1 unused CAL (since I have 49 enabled users only)?
    2. Can I add another user (example: Jane Doe) to CRM by using this CAL? Can I later disable Jane Doe & enable back John Doe?
    3. Can I do this more than once?
    4. Is it true that disabling users via "Disable" function will free up CALs? Are there any MS documents regarding this matter?

    Thank you & my apologies if the questions are silly --- still new in CRM.



    Thursday, December 30, 2010 9:12 AM

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