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Should have valid XP, but being told pirate RRS feed

  • Question

  • Hi.

    Bought an NEC Powerbook desktop on ebay.  It has what looks like an official Microsoft sticker on the side with the XP Pro product key info and matching PC product info.  I did not get any disks with the PC, but seller said neither did he and pointed out the sticker was all I need.  I am now being warned that I have a pirate copy of XP. 

    Have I been naive, or is there a way I can register my copy of XP properly so it is recognised.  I would be surprised if not valid. NEC is a good brand and would have shipped with a copy.

    Reading some of the other postings I understand some information is required.  See below.

    I hope someone can help. Would be a bummer to have to pay £92 when I am sure this computer must have hade a bona fide copy at some stage.

    Certificate of Authenticty (COA).  All I have is the sticker.

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?  XP professional 1-2CPU

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?  No

    3.  Or, does it have the computer manufacturer's name in black lettering? Yes

    4.  DO NOT post the Product Key. Have not, but note it does not match the one that was listed in the diagnostic report below

    Diagnostic Report (1.5.0540.0):
    -----------------------------------------
    WGA Data-->
    Genuine Validation Status: Blocked VLK
    Windows Product Key: *****-*****-(witheld)
    Windows Product Key Hash: vMrec3r/q9wNfg4nOmj4+2LUiKI=
    Windows Product ID: 55274-646-0726965-23153
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: Expired code.
    ID: 7f5a01d3-038f-435b-9a9d-c48440c25059
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.532.0
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 3
    Cache refresh Interval: 286 seconds
    Extended notification delay(non-genuine): 14
    Extended notification delay(un-activated): 31
    All disabled: 0
    Reminder reduced: 0
    File Exists: Yes
    Version: 1.5.532.0
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 114
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>(witheld)</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-KHPKP</PKey><PID>(witheld)</PID><PIDType>1</PIDType><SID>S-1-5-21-1292428093-790525478-725345543</SID><SYSTEM><Manufacturer>NEC Computers International</Manufacturer><Model>POWERMATE VL4</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>/223A0402</Version><SMBIOSVersion major="2" minor="3"/><Date>20030508000000.000000+000</Date></BIOS><HWID>7E92364F01842042</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{(witheld)}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57957</Pid></Product></Products></Office></Software></GenuineResults> 

     

    Saturday, July 8, 2006 10:06 PM

Answers

  • Write down the Windows XP Professional Product Key affixed to the computer, then use the following tool to enter it:

    Change your Product Key without a Reinstall to match your genuine Product Key or COA:

    First, please verify if your COA sticker or product key: http://www.microsoft.com/resources/howtotell/en/coa.mspx matches your Product Key being used on your system. You can view your product key with the Genuine Advantage diagnostics tool (at least the last 15 digits) located here: http://go.microsoft.com/fwlink/?linkid=52012

    The Genuine Advantage Product Key Update Tool is only valid for users attempting to change their current non-genuine Product Key to a genuine COA sticker or genuine Product Key - all without a reinstall! http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409  

    Saturday, July 8, 2006 10:18 PM
    Moderator

All replies

  • Write down the Windows XP Professional Product Key affixed to the computer, then use the following tool to enter it:

    Change your Product Key without a Reinstall to match your genuine Product Key or COA:

    First, please verify if your COA sticker or product key: http://www.microsoft.com/resources/howtotell/en/coa.mspx matches your Product Key being used on your system. You can view your product key with the Genuine Advantage diagnostics tool (at least the last 15 digits) located here: http://go.microsoft.com/fwlink/?linkid=52012

    The Genuine Advantage Product Key Update Tool is only valid for users attempting to change their current non-genuine Product Key to a genuine COA sticker or genuine Product Key - all without a reinstall! http://go.microsoft.com/fwlink/?LinkId=50346&clcid=0x409  

    Saturday, July 8, 2006 10:18 PM
    Moderator
  • Hi.

    Thanks for the info.  I checked and it would seem I do have a valid sticker on my machine, but I don't have the disk or COA (was not provided).

    I tried the re-install but found 2 corrupted files umpnpmgr.dll and netman.dll. I continued but the reinstall which runs after the diagnosis but it encountered an error and stopped (error 0x8004005).  I presume this is related to the two corrupted files.

    Any other thoughts?  Does anyone know if Microsoft will do anything in these cases, or is it just a case of no disk, no software?

    David

     

     

    Sunday, July 9, 2006 5:35 PM
  • 0x8004005 means you have a firewall, proxy, or antivirus running that is preventing the update. Can you *temporarily* disable these items during the product key update tool run?

     

    -phil liu

    Sunday, July 9, 2006 7:01 PM