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The product key you typed has been blocked from use by Microsoft RRS feed

  • Question

  • This morning, I woke up to a desktop with no wallpaper and a popup bubble notifying me that my Windows is not genuine.  I reenter the product key and I get this message: "The product key you typed has been blocked from use by Microsoft".

    I get the option for telephone activation, so I call.  After telling it all the numbers, automated voice comes back and tells me that this is not a valid product key.  I've been running this copy of Windows 7 Ultimate for several months now with no problems.  It was bought from an Amazon vendor, and came complete with product packaging and holographic DVDs.  Please help me out.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-PTTT7-DG8HB-XP4D4
    Windows Product Key Hash: JkWlZQCdCDP46gx8Ny+LfpETTJE=
    Windows Product ID: 00426-067-6370822-86179
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {6455208C-9684-4CC0-96EF-29689DA4D4FD}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6455208C-9684-4CC0-96EF-29689DA4D4FD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XP4D4</PKey><PID>00426-067-6370822-86179</PID><PIDType>5</PIDType><SID>S-1-5-21-1923843211-3599727809-4064171122</SID><SYSTEM><Manufacturer>nVidia</Manufacturer><Model>MCP7A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100324000000.000000+000</Date></BIOS><HWID>BDB93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BC8E96B93C785DC</Val><Hash>kFwr+purvQyCA3lJKf2c3QbbV7M=</Hash><Pid>70145-750-7126793-57760</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-067-637082-00-1033-7600.0000-2782010
    Installation ID: 002382745466066416169905476612224335853985610300398942
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XP4D4
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 10/5/2010 12:52:06 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:5:2010 06:15
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OgAAAAIAAgABAAEAAQADAAAABAABAAEA6GHE2ul26hI0gK5QbC/oVY3v5jLnIs2BTZS08Xu2iQ9MWA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            032410        APIC0932
      FACP            032410        FACP0932
      HPET            032410        OEMHPET0
      MCFG            032410        OEMMCFG
      WDRT            032410        NV-WDRT
      OEMB            032410        OEMB0932
      NVHD            032410        NVHDCP
      SSDT            DpgPmm        CpuPm


    Tuesday, October 5, 2010 8:21 PM

Answers

  • Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-PTTT7-DG8HB-XP4D4
    Windows Product Key Hash: JkWlZQCdCDP46gx8Ny+LfpETTJE=
    Windows Product ID: 00426-067-6370822-86179
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001


    You have a blocked MSDN key (067) which is a special version of Windows that is not sold to the general public.  If you obtained this copy through a MSDN account you need to contact your “vendor” for resolution but if you purchased this online or through a supplier as a retail version you need to contact them for a full and immediate refund of the price you spent.

     

    You can also look on the forum in the various sticky notes for assistance in obtaining a genuine copy of Windows for your computer.

     

    Tuesday, October 5, 2010 9:28 PM
  • Hello, RK

    I can confirm that the key you have is from MSDN and has been blocked.

    As LVTravel mentioned, I would try to get a refund if you purhcased this copy.

    Additionally, you should be offered a WGA discount to purchase Windows directly from Microsoft. You can also go to http://www.microsoft.com/genuine and you should also get the offer after running the test if desired.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    Wednesday, October 6, 2010 8:25 PM
    Moderator

All replies

  • Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-PTTT7-DG8HB-XP4D4
    Windows Product Key Hash: JkWlZQCdCDP46gx8Ny+LfpETTJE=
    Windows Product ID: 00426-067-6370822-86179
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001


    You have a blocked MSDN key (067) which is a special version of Windows that is not sold to the general public.  If you obtained this copy through a MSDN account you need to contact your “vendor” for resolution but if you purchased this online or through a supplier as a retail version you need to contact them for a full and immediate refund of the price you spent.

     

    You can also look on the forum in the various sticky notes for assistance in obtaining a genuine copy of Windows for your computer.

     

    Tuesday, October 5, 2010 9:28 PM
  • So 067 is definately an MSDN account?  I saw the post with the numbers but I thought it was still worth posting since Carl didmention that it was okay to post even if numbers were similar to that.
    Tuesday, October 5, 2010 9:53 PM
  • Final authority would be Darin or David who can check the acutal Product Key but I haven't seen any 067 product ID that wasn't MSDN.
    Tuesday, October 5, 2010 10:12 PM
  • Hello, RK

    I can confirm that the key you have is from MSDN and has been blocked.

    As LVTravel mentioned, I would try to get a refund if you purhcased this copy.

    Additionally, you should be offered a WGA discount to purchase Windows directly from Microsoft. You can also go to http://www.microsoft.com/genuine and you should also get the offer after running the test if desired.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    Wednesday, October 6, 2010 8:25 PM
    Moderator