Renew Problem RRS feed

  • Question

  • My Windows Live One Care has expired.  It kept telling me to renew. I tried using the link for this option.  The Windows Live ID address was already filled in with an address at Live.Com.  I could not figure out my password, so I filled in the option to change it.  Now it is telling me I have tried to sign on using the wrong password, to try again later.  Well, it has expired after trying for 4 days.  I ordered the subscription on MSN and received a confirmation that I cannot respond to.  I do not know if it is working as I still have the box telling me to renew and no further information has been sent to my email address.  How do I know One Care is working?
    Sunday, January 4, 2009 3:26 PM