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Installed but no Menu item in Excel RRS feed

  • Question

  • Hi,

     

    I have justed installed the add in to my system which runs Vista Basic and has Excel 2007 installed.

     

    The installer completes as normal, but when I open Excel there is no Ad Intelliegence menu item, so I cannot access the Ad Intelligence ribbon.

     

    Any ideas?

     

    Regards,

     

    Jeremy.

     

    >>> UPDATE:

     

    Thought I might have cracked it. Clicked office button >> Excel Options >> Add-ins  and the AdSage add in was not listed as active. I clicked Manage Com add-ins, and ticked the addin, clicked okay. However, I see that an error is displayed on the Com-add ins Window thus: Not loaded...a runtime error occurred....

     

    So I am guessing a bug is in the works?

     

    Jeremy.

    Sunday, January 20, 2008 11:34 AM

All replies

  •  

    you are right on how to bring the addin back part. if you can send email to adSage@microsoft.com, i can have a dev set up a meeting with you to take a look your machine.

     

    Thanks,
    Dylan

    Monday, January 21, 2008 5:58 PM