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CRM 4.0 windows server 2008 R2 64bit SQL Server 2008 32bit install problem RRS feed

  • Question

  • Hi all,

    When I try to install CRM 4.0 on my 64bit machine the error screen appears.

    Could not load file or assembly Microsoft.CRM.Setup.Common.Interop or one of its dependencies. An attempt was made to load a program with an incorrect format.

    I this screen appears just after installing the required components for setup. 

    I tried CRM 2011 also but the same problem occured. only difference was the Version of file "Version=5.0.0.0"

    Machine:

    Windows 2008 R2 SP1 64bit

    SQL Server 2008 32bit

    Some pre installed web sites running on the same server (under IIS 7)

    .NET 2.0, .NET 3.5 SP1, .NET 4.0 installed

    Added the roles that CRM 4.0 require (http://support.microsoft.com/kb/950100)

    Thursday, September 29, 2011 9:16 AM

All replies

  • CRM 2011 requires SQL Server 2008 64-bit and will not work with SQL 32-bit. I think that CRM 4.0 should work with 32-bit SQL.

     

    Did you select the option to update the setup files during installation?

    Monday, October 3, 2011 9:45 PM
    Moderator
  • Yes tried with "update setup files" and "don't update setup files" both. 

    No change in error pane. 

    Tuesday, October 4, 2011 10:51 AM
  • I'm sorry but I can't think of anything else for you to try.  Have you logged at the installation log ?

    It is in SystemDrive:\Users\installation user account\AppData\Roaming\MSCRM\Logs.

     

     

    Tuesday, October 4, 2011 3:55 PM
    Moderator
  • I just fing those line. may bu useful...

     

    18:27:20|   Info| .NET version found is 3.0.30729.4926

    18:27:20|   Info| IsDotNetInstalled=1

    18:27:20|   Info| IsDrWatsonInstalled=0

    18:27:20|   Info| Installer path for Microsoft Application Error Reporting set to I:\Server\amd64\DW\watson.msi

    18:27:20|   Info| MSXML found is 6.30.7600

    18:27:20|   Info| IsMsXmlInstalled=1

    18:27:20|   Info| Installer path for Microsoft Visual C++ Runtime set to I:\Redist\amd64\VcRedist\vcredist_x64.exe

    18:27:20|   Info| IsReportViewerControlInstalled=1

    18:27:20|   Info| Sql Native Client version found is 9.0.2047

    18:27:20|   Info| IsSqlNativeClientInstalled=1

    18:27:21|   Info| Installing Microsoft Application Error Reporting

    18:27:21|   Info| Log file: C:\Users\Administrator\AppData\Roaming\Microsoft\MSCRM\Logs\watson.log

    18:27:21|   Info| Installation of Microsoft Application Error Reporting has completed. Exit code: 0. Result: Version installed: 11.0.5510

    18:27:21|   Info| Installing Microsoft Visual C++ Runtime

    18:27:22|   Info| Installation of Microsoft Visual C++ Runtime has completed. Exit code: 0. Result: Version installed: 8.0

    18:27:24|   Info| === Setup bootstrap logging ended 28.09.2011 18:27:24 ===

    18:27:27|   Info| === Setup bootstrap logging started 28.09.2011 18:27:27 ===

    18:27:27|   Info| Bootstrap version: 4.0.7333.162.

    18:27:27|   Info| User: administrator.

    18:27:27|   Info| Managed Setup exited with code -2.

    18:27:27|   Info| === Setup bootstrap logging ended 28.09.2011 18:27:27 ===

    18:27:30|   Info| === Setup bootstrap logging started 28.09.2011 18:27:30 ===

    18:27:30|   Info| Bootstrap version: 4.0.7333.162.

    18:27:30|   Info| User: administrator.

    18:27:30|   Info| === Setup bootstrap logging ended 28.09.2011 18:27:30 ===

    Thursday, October 6, 2011 7:59 AM
  • I'm afraid that the lines don't help. They don't show any errors.

    Thursday, October 6, 2011 9:01 AM
    Moderator