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Hard drive crashed - now Windows is invalid? RRS feed

  • Question

  • I built my PC from scratch several years ago. I got an OEM version of XP Pro from newegg.com several years ago. It was installed on this PC and only on this PC. It has worked fine until about 30 minutes ago. My PC has 2 hard drives (Primary has partitions F (windows), M, and Z - secondary has partitions C and D) and the non-primary hard drive died 30 minutes ago. When I rebooted, I was informed that my Windows XP install is not valid.

    I will try to dig up my COA and CD, but having moved twice, that will take a bit of time. What is the best way to proceed? This PC is the one I use for all of my banking and has quite a bit of software on it that I would rather not have to move off to a new machine right now.


    Here are the diagnostic results:
    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-QVCJX-4X3RQ-H24GD
    Windows Product Key Hash: MO18VLPeIYGxW/8hoWnK/BqnZu8=
    Windows Product ID: 55274-OEM-2241865-46161
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {9ECC69F7-5AF9-4A6E-AE63-E376FAD04689}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: F:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9ECC69F7-5AF9-4A6E-AE63-E376FAD04689}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-H24GD</PKey><PID>55274-OEM-2241865-46161</PID><PIDType>3</PIDType><SID>S-1-5-21-220523388-2111687655-1343024091</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20031107000000.000000+000</Date></BIOS><HWID>4DD834270184A07F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>B527E3A4421FD78</Val><Hash>FYI8vOG0HJ7UvY2oWhelimhtrPE=</Hash><Pid>72079-700-0251742-55607</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 


    Friday, July 13, 2007 3:43 AM

Answers

  • Dave in Pa,

     

    If you were presented with a 3-ay activation notice, it was most likely due to the hardware changes that XP is seeing because of the departure of several logical drives.

     

    A telephonic activation should do the trick:  Rerun the Activate Windows Wizard (Start>All Programs>Accessories>System Tools>Activate Windows) and select "Activate my product using the telephone".  Follow the phone prompts.

    If the automated telephone activation is not accepted, you will be offered the option to speak with a live activation representative.  Choose that option.  The rep will ask a few questions for the purpose of confirming that you are still using your license for XP in accordance with the EULA.  If this is confirmed, the rep will issue an activation code for you to enter into the Activation Wizard.

     

    Post back to let us know how you did

    Friday, July 13, 2007 6:53 PM