Answered by:
Win7 'This copy is not Genuine'

Question
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Only recent (mid-december 2010) hardware change has been new ram.
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Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-KXX8Y-GD69T-8T8YD
Windows Product Key Hash: 4IBHfG49Ayynz/4noZvJYG47ENU=
Windows Product ID: 00371-221-2564047-86383
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {D5F8DC93-783E-43BF-B8B8-3B076DAC5EC5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D5F8DC93-783E-43BF-B8B8-3B076DAC5EC5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8T8YD</PKey><PID>00371-221-2564047-86383</PID><PIDType>5</PIDType><SID>S-1-5-21-647561112-1418569800-3389343777</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N-D ACPI BIOS Revision 1101</Version><SMBIOSVersion major="2" minor="4"/><Date>20090518000000.000000+000</Date></BIOS><HWID>F9BB3607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>6DA11917F708ED6</Val><Hash>CqmDJLfsRgil9c56Cdlfj8hUhZY=</Hash><Pid>81599-875-3635434-65622</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00172-221-256404-00-2057-7600.0000-0092011
Installation ID: 018335677320057474658970650761740931344632691806369233
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8T8YD
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 09/01/2011 20:40:09
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:9:2011 20:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAgACAAAAAQABAAEA6GEemlRWSCTAIGQhxjBCqsD7kNjvjRwnKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Nvidia ASUSACPI
FACP Nvidia ASUSACPI
HPET Nvidia ASUSACPI
MCFG Nvidia ASUSACPI
SSDT Nvidia ASUSACPI
Sunday, January 9, 2011 8:45 PM
Answers
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http://social.microsoft.com/Forums/en/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
Please read the above thread, the key usid in your installation is what is known as an MSDN key that was sold in violation of the original license. MSDN keys are not for resale and were inteded for IT professionals.
Windows Product ID: 00371-221-2564047-86383
Note the 221 portion of the ID indicates this is MSDN, I suggest you seek a refund if possible.
- Marked as answer by Dunk111 Monday, January 10, 2011 11:07 AM
Sunday, January 9, 2011 9:30 PM
All replies
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http://social.microsoft.com/Forums/en/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
Please read the above thread, the key usid in your installation is what is known as an MSDN key that was sold in violation of the original license. MSDN keys are not for resale and were inteded for IT professionals.
Windows Product ID: 00371-221-2564047-86383
Note the 221 portion of the ID indicates this is MSDN, I suggest you seek a refund if possible.
- Marked as answer by Dunk111 Monday, January 10, 2011 11:07 AM
Sunday, January 9, 2011 9:30 PM -
Even though I have original packaging with the correct seal etc and a genuine code label inside?
Why are these codes not picked up on first installation? I've been using this software since September and doubt I'll be able to get a refund, even though it was purchased through Amazon, who, I'd like to assume, sell reputable products.
Sunday, January 9, 2011 9:39 PM -
Amazon allows third party sales, if it was not a direct purchase from Amazon itself then that would explain it. The keys are not identified until after they have been over activated. my guess is the key you used was sold multiple times.
Sunday, January 9, 2011 10:01 PM -
Prompt response from the vendor, hopefully he's genuine although it sounds a bit iffy suggesting MS should refund me... Note the non-genuine notification only started when I installed an optional update for IE8.
Quote:
I am sorry to hear that, my retail packs are absolutely fine and i do not know why you have received this message i have got the order number noted and i will write to microsoft they are the ones who should refund you as you have bought a retail pack. Sometimes when updating windows 7 it has flaws in the coding and it blocks genuine keys. I have no idea why this has happened and i will write to microsoft and my supplier and i will get back to you with what they say. You should be able to continue using it in the mean time. If it was not legal it would never be installed in the first place. I hope Microsoft have a good explanation for me and yourself. I will get in touch soon. I am a genuine seller and will do my best.
Sunday, January 9, 2011 10:13 PM -
he is stalling, I would not be surprised if he disapears soon. I would see what Amazons policy is and file a complaing if possible. I suggest you NOT accept a replacement product or key as it will most likely be MSDN also.Sunday, January 9, 2011 11:36 PM
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Is it possible to determine from the CoA (NOT the product key, the seal label on the dvd case) codes whether this is actually a pirated version, or if MS is over-reacting and blocking legitimate product keys?
Following all the guidance on http://www.microsoft.com/piracy/ the labels and discs all appear to be legitimate to me.
Monday, January 10, 2011 10:00 AM -
"Dunk111" wrote in message news:a5ee0888-213f-4165-95d7-fbd808531b96...
Is it possible to determine from the CoA (NOT the product key, the seal label on the dvd case) codes whether this is actually a pirated version, or if MS is over-reacting and blocking legitimate product keys?
Following all the guidance on http://www.microsoft.com/piracy/ the labels and discs all appear to be legitimate to me.
Simple answer, NO - they are very good copies of the real thing (and may even be the real thing, just stolen or printed after hours), using real codes, but perhaps with some errors thrown in. Only MS knows the whole truth about the specifications for the labeling.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, January 10, 2011 10:30 AMModerator -
Just recieved the exact same email from my supplier (softwareman on amazon) It did sound quite genuine to me, but who's to say?
will wait and see whats offered next
Monday, January 10, 2011 10:57 AM -
Would be nice if they'd let us check CoAs before opening packaging, but I guess that'd be too sensible.
Threatening email to seller time, Thanks for the help guys.
Monday, January 10, 2011 11:06 AM -
"Dunk111" wrote in message news:0da1848d-ec55-49ac-9d66-e47617016a92...
Would be nice if they'd let us check CoAs before opening packaging, but I guess that'd be too sensible.
Threatening email to seller time, Thanks for the help guys.
You're welcome - don't delay with filing a claim, as every day counts. You could end up outside Amazon's claim-window, or the vendor could just disappear (as they usually do when the going gets tough) and you're left holding a dead baby and out of pocket. threats of police/FBI action often work wonders :)Good luck - let us know how it turns out?
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, January 10, 2011 11:20 AMModerator