Answered by:
ProjectServer 2010 - Create Project Web App Site - Failed - see the Application event Log

Question
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Good afternoon!
There are 2 servers:
1. Application Server - OS: Windows Server 2008 R2 x64
2. DB server - OS: Windows Server 2008 R2 x64, SQL2005 X64 SP3 CU8
On Application server installed SharePoint 2010 and ProjectServer 2010, databases in SQL2005 on a separate server.
I done complete installation with creation of a new farm. After, launch the wizard who customised services and web applications. So after that I can use my SharePoint without problem.The problem arises at attempt to create Project Web App Site, after I press Create button, creation process passes less minute, and after that I see error: Failed - see the Application event Log
In SPS logs I found the following:
06.30.2010 16:59:26.73 OWSTIMER.EXE (0x0858) 0x0958 Project Server Provisioning 6421 Information Provisioning 'PWA': Beginning 'Create' operation for PWA instance. 01f0af62-1efb-4239-afc6-7b110929a148
06.30.2010 16:59:26.73 OWSTIMER.EXE (0x0858) 0x0958 Project Server Provisioning 6954 Information Starting provisioning of site 'PWA'. 01f0af62-1efb-4239-afc6-7b110929a148
06.30.2010 16:59:26.82 OWSTIMER.EXE (0x0858) 0x0958 Project Server Provisioning 6945 Information Creating site for 'PWA'. 01f0af62-1efb-4239-afc6-7b110929a148
06.30.2010 16:59:26.83 OWSTIMER.EXE (0x0858) 0x0958 Project Server Provisioning 6946 Information Provisioning 'PWA': Creating SharePoint site for Project Web App instance. 01f0af62-1efb-4239-afc6-7b110929a148
06.30.2010 16:59:26.83 OWSTIMER.EXE (0x0858) 0x0958 Project Server Provisioning 6950 Critical Provisioning 'PWA': Failed to create SharePoint site. Exception 'System.ArgumentException: Could not find membership provider SERVICE at Microsoft.Office.Project.Server.ClaimsHelper.ConvertAccountFormat(String account) at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.CreateWSSSite(ProjectProvisionSettings provset, SPWebApplication parentWebApp, String adminName, String adminEmail, String secondaryAdminLogin, String secondaryAdminName, String secondaryAdminEmail, SPSiteStatus& siteStatus)'. 01f0af62-1efb-4239-afc6-7b110929a148
06.30.2010 16:59:26.83 OWSTIMER.EXE (0x0858) 0x0958 Project Server Provisioning 6971 Critical Failed to provision site PWA with error: System.ArgumentException: Could not find membership provider SERVICE at Microsoft.Office.Project.Server.ClaimsHelper.ConvertAccountFormat(String account) at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.CreateWSSSite(ProjectProvisionSettings provset, SPWebApplication parentWebApp, String adminName, String adminEmail, String secondaryAdminLogin, String secondaryAdminName, String secondaryAdminEmail, SPSiteStatus& siteStatus) 01f0af62-1efb-4239-afc6-7b110929a148
06.30.2010 16:59:26.93 OWSTIMER.EXE (0x0858) 0x0958 Project Server Provisioning 6944 Information Provisioning 'PWA': Ending Create operation for PWA instance. 01f0af62-1efb-4239-afc6-7b110929a148
Please help!
- Edited by Anatolii Ivashyna Monday, July 5, 2010 11:57 AM
Wednesday, June 30, 2010 5:08 PM
Answers
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Hello Anatolii
My recommendation to resolving this is to uninstall and then re-install.
I would first uninstall project server and then uninstall sharepoint. I would then delete all the sharepoint content and configuration datbases frrom sql server, including the project server databases.
Then reinstall and read through and log all the steps and answers you perform.
http://technet.microsoft.com/en-us/library/cc197479.aspx
I also found that MSProjectExperts new book, "Implementing and Adminstrating Project Server 2010". It's a great resource for this and many other things.
There may be other book, but that is the one source I used and they did a good job with. I welcome comments for others who know of other books for installation.
Cheer!
Michael Wharton, MBA, PMP,MCT
Sincerely, Michael Wharton, MBA, PMP, MCT, MCSD, MCSE+I, MCDBA www.WhartonComputer.com- Marked as answer by Anatolii Ivashyna Monday, July 5, 2010 8:40 PM
Friday, July 2, 2010 9:19 PM -
Hi Anatolii,
ConvertAccountFormat is the function we use internally to convert account formats from what you may be using to our internal representation (which is based on Claims). The error you are getting is that you are providing the authentication provider name "SERVICE", and my guess is that that provider has not been registered with SharePoint. Can you check if that is the case?
Thanks,
Boaz Lev
MSFT
- Marked as answer by Anatolii Ivashyna Monday, July 5, 2010 8:40 PM
Friday, July 2, 2010 11:16 PM -
Since the same steps worked fine on other domain..I suspect group policy may be a cause.
--Create a new server, do not join with domain, Install everything through administrator account - Observe the behaviour
--If it works
-Disconnect from the farm, join the server to the domain, create new farm using your service account - Observe the behaviour
--If it doesn't work
-Compare the operating system installation between your Test and production
Cheers. Happy troubleshooting !!! Sriram E - MSFT Enterprise Project Management- Marked as answer by Anatolii Ivashyna Monday, July 5, 2010 8:40 PM
Monday, July 5, 2010 8:10 PM
All replies
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Can anyone said that he have working configuration like this?
1. WS 2008 R2 X64 + SPS 2010 + PS 20102. WS 2008 R2 X64 + SQL 2005 X64 SP3 CU8
Thanks!
Thursday, July 1, 2010 8:57 AM -
Ensure Project application Service started under : App mgmt, Manager services
If no, start the project service, make it in default proxy.
Ensure Project Service application created at : App Mgmt, Manage Service applications
If no, click New and create Project Service application and put in default proxy.
I hope you created "Clssic mode web application" for Project Web App.
If claims, create another one with classic mode.
Cheers. Happy troubleshooting !!!
Thanks Sriram E - MSFT Enterprise Project Management- Proposed as answer by Christophe FiessingerMicrosoft employee Thursday, July 1, 2010 3:29 PM
Thursday, July 1, 2010 1:42 PM -
Sriram ,
Project Application Service started, created, and it in default proxy.
Please explain, what mean "Classic mode web application"??
Thanks!
Thursday, July 1, 2010 5:15 PM -
When you create new web application, you need to select whether it is Classic or Claims. (Classic=windows, claims=Forms)
Ensure it is Classic mode.
Are you able to create site collection manually under that web application?
Could not find membership provider SERVICE at Microsoft.Office.Project.Server.ClaimsHelper.ConvertAccountFormat
Have you tried to provision the PWA using different account?
Can you run the config wizard once and check the behaviour?
Cheers. Happy troubleshooting !!! Sriram E - MSFT Enterprise Project ManagementThursday, July 1, 2010 9:01 PM -
Sriram ,
1. When create new Web App, I choose Classic
2. Yes, I can
3. Yes, I try many times to provide different accounts:
domainadmin: domain admin | local admin
mossadmin: domain user | local admin
4. Yes, I run Configuration Wizard once again, but have the same result...
Here my complete steps on Application Server:
Install software prerequisites
Install SharePoint Server
Enter Product Key
Read License
Choose 'Server Farm'
Select 'Complete'
Install Now
Successfully completed
Install Project Server
Enter Product Key
Read License
Install Now
Successfully completed
Run the SharePoint Products Configuration Wizard
Create a new server farm
Provide DB server and DB Access Account (preconfigured, server roles: dbcreator, public, securityadmin, sysadmin)
Enter Passphrase
Specify port number: 8000
Choose auth provider: NTLM
Configuring SharePoint Products >>> Successful
Configure your SharePoint farm: Start the Wizard
Service Account: Create new managed account (preconfigured, has local admin rights)
Services: All, except Lotus Notes Connector
Next >>> Successful
Create a new top-level Web site (provide title, and template)
Press 'OK' >>> Successful (can navigate to top-level web site, no alerts see in central administration)
Go to Manage services on server:
Access Database Service Started Stop
Application Registry Service Started Stop
Business Data Connectivity Service Started Stop
Central Administration Started Stop
Claims to Windows Token Service Stopped Start
Document Conversions Launcher Service Stopped Start
Document Conversions Load Balancer Service Stopped Start
Excel Calculation Services Started Stop
Lotus Notes Connector Stopped Start
Managed Metadata Web Service Started Stop
Microsoft SharePoint Foundation Incoming E-Mail Started Stop
Microsoft SharePoint Foundation Sandboxed Code Service Stopped Start
Microsoft SharePoint Foundation Subscription Settings Service Stopped Start
Microsoft SharePoint Foundation Web Application Started Stop
Microsoft SharePoint Foundation Workflow Timer Service Started Stop
PerformancePoint Service Started Stop
Project Application Service Started Stop
Search Query and Site Settings Service Started Stop
Secure Store Service Started Stop
SharePoint Foundation Search Stopped Start
SharePoint Server Search Started Stop
User Profile Service Started Stop
User Profile Synchronization Service Stopped Start
Visio Graphics Service Started Stop
Web Analytics Data Processing Service Started Stop
Web Analytics Web Service Started Stop
Word Automation Services Started Stop
Go to Manage service applications:
Name Type Status
Access Services Access Services Web Service Application Started
Access Services Access Services Web Service Application Proxy Started
Application Discovery and Load Balancer Service Application Application Discovery and Load Balancer Service Application Started
Application Discovery and Load Balancer Service Application Proxy_9e65946e-fdde-4d4c-80d8-1d633148beee Application Discovery and Load Balancer Service Application Proxy Started
Application Registry Service Application Registry Service Started
Application Registry Service Application Registry Proxy Started
Business Data Connectivity Service Business Data Connectivity Service Application Started
Business Data Connectivity Service Business Data Connectivity Service Application Proxy Started
Excel Services Application Excel Services Application Web Service Application Started
Excel Services Application Excel Services Application Web Service Application Proxy Started
Managed Metadata Service Managed Metadata Service Started
Managed Metadata Service Managed Metadata Service Connection Started
PerformancePoint Service Application PerformancePoint Service Application Started
PerformancePoint Service Application PerformancePoint Service Application Proxy Started
Project Server Service Application Project Server PSI Service Application Started
Project Server Service Application Project Server PSI Service Proxy Started
Search Administration Web Service for Search Service Application Search Administration Web Service Application Started
Search Service Application Search Service Application Started
Search Service Application Search Service Application Proxy Started
Secure Store Service Secure Store Service Application Started
Secure Store Service Secure Store Service Application Proxy Started
Security Token Service Application Security Token Service Application Started
State Service State Service Started
State Service State Service Proxy Started
Usage and Health data collection Usage and Health Data Collection Service Application Started
Usage and Health data collection Usage and Health Data Collection Proxy Started
User Profile Service Application User Profile Service Application Started
User Profile Service Application User Profile Service Application Proxy Started
Visio Graphics Service Visio Graphics Service Application Started
Visio Graphics Service Visio Graphics Service Application Proxy Started
Web Analytics Service Application Web Analytics Service Application Started
Web Analytics Service Application Web Analytics Service Application Proxy Started
Word Automation Services Word Automation Services Started
Word Automation Services Word Automation Services Proxy Started
Press Project Server Service Application
Create Project Web App Site
Provide needed info, press 'OK' >>> Failed - see the Application event Log
Errors:
07.02.2010 13:07:33.96 OWSTIMER.EXE (0x0F18) 0x11E8 Project Server Provisioning 6950 Critical Provisioning 'project': Failed to create SharePoint site. Exception 'System.ArgumentException: Could not find membership provider SERVICE at Microsoft.Office.Project.Server.ClaimsHelper.ConvertAccountFormat(String account) at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.CreateWSSSite(ProjectProvisionSettings provset, SPWebApplication parentWebApp, String adminName, String adminEmail, String secondaryAdminLogin, String secondaryAdminName, String secondaryAdminEmail, SPSiteStatus& siteStatus)'. bc3f1caa-0712-4ca8-a00a-73d2ee5c9cf7
07.02.2010 13:07:33.99 OWSTIMER.EXE (0x0F18) 0x11E8 Project Server Provisioning 6971 Critical Failed to provision site project with error: System.ArgumentException: Could not find membership provider SERVICE at Microsoft.Office.Project.Server.ClaimsHelper.ConvertAccountFormat(String account) at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.CreateWSSSite(ProjectProvisionSettings provset, SPWebApplication parentWebApp, String adminName, String adminEmail, String secondaryAdminLogin, String secondaryAdminName, String secondaryAdminEmail, SPSiteStatus& siteStatus) bc3f1caa-0712-4ca8-a00a-73d2ee5c9cf7
Friday, July 2, 2010 10:18 AM -
If it is a brand new setup, i may try the following
Delete / create Project server service application
Central admin --> Application management --> Manage Service applications
-->Select projectserver service application --> Delete "Delete data associated with service applications"
Click New , create new service application with the appropriate windows account
Cheers. Happy troubleshooting !!! Sriram E - MSFT Enterprise Project ManagementFriday, July 2, 2010 4:35 PM -
Sriram, thanks for your answer!
This is brand new setup.
For now I delete service application with associated data,
reboot my server (just for sure), create new one and try one more time to create PWA site.
But I have still the same error...
Today I saw another error:
Load control template file /_controltemplates/TaxonomyPicker.ascx failed: Could not load type 'Microsoft.SharePoint.Portal.WebControls.TaxonomyPicker' from assembly 'Microsoft.SharePoint.Portal, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c'.
But I quickly fix it by this helpful topic .
Friday, July 2, 2010 5:38 PM -
Not sure this help, but I find words 'ConvertAccountFormat' in this DLL file:
%systemdrive%\Program Files\Microsoft Office Servers\14.0\Bin\Microsoft.Office.Project.Server.Workflow.dll
Friday, July 2, 2010 5:41 PM -
Hello Anatolii
My recommendation to resolving this is to uninstall and then re-install.
I would first uninstall project server and then uninstall sharepoint. I would then delete all the sharepoint content and configuration datbases frrom sql server, including the project server databases.
Then reinstall and read through and log all the steps and answers you perform.
http://technet.microsoft.com/en-us/library/cc197479.aspx
I also found that MSProjectExperts new book, "Implementing and Adminstrating Project Server 2010". It's a great resource for this and many other things.
There may be other book, but that is the one source I used and they did a good job with. I welcome comments for others who know of other books for installation.
Cheer!
Michael Wharton, MBA, PMP,MCT
Sincerely, Michael Wharton, MBA, PMP, MCT, MCSD, MCSE+I, MCDBA www.WhartonComputer.com- Marked as answer by Anatolii Ivashyna Monday, July 5, 2010 8:40 PM
Friday, July 2, 2010 9:19 PM -
Hi Anatolii,
ConvertAccountFormat is the function we use internally to convert account formats from what you may be using to our internal representation (which is based on Claims). The error you are getting is that you are providing the authentication provider name "SERVICE", and my guess is that that provider has not been registered with SharePoint. Can you check if that is the case?
Thanks,
Boaz Lev
MSFT
- Marked as answer by Anatolii Ivashyna Monday, July 5, 2010 8:40 PM
Friday, July 2, 2010 11:16 PM -
Hi all!
Michael,
Since last week I only do that install and re-install SPS and SP on my server with variously configuration, but problem is persist.
Think the problem is much deeper.
Boaz,
I can check this if you give me a way how to do it.
Yesterday, I setup new test 2008R2 server, but in other AD domain.
Specially don't install any updates from MSFT, just install software prerequisites from SPS media, after do the same actions described above.
And in the end have positive result, PWA site successfully created.
Another thing - I use Hyper-V R2 environment for all my machines, can this fact do some changes in my case?
Thanks for your replies!
complete log , pass: P@ssw0rd
- Edited by Anatolii Ivashyna Saturday, July 3, 2010 1:08 PM add logs
Saturday, July 3, 2010 12:37 PM -
This is list of critical errors of two servers in different domains (setup synchronously)
First - successfully create PWA:
07.03.2010 17:30:00.57 OWSTIMER.EXE (0x0D7C) 0x0DAC SharePoint Foundation Database 3760 Critical SQL Database 'WSS_Logging' on SQL Server instance 'SQLACCOUNT' not found. Additional error information from SQL Server is included below. Cannot open database "WSS_Logging" requested by the login. The login failed. Login failed for user 'DOMAIN\mossdb'. 30d4558e-2256-4123-9c9c-ab599bd69c6f
Second - error:
07.03.2010 17:37:19.76 OWSTIMER.EXE (0x0FE8) 0x0EA8 SharePoint Foundation Database 5586 Critical Unknown SQL Exception 2812 occurred. Additional error information from SQL Server is included below. Could not find stored procedure 'dbo.Search_GetRecentStats'. b0ea6906-4ae6-4e68-88e7-d41924753792
07.03.2010 17:37:19.78 OWSTIMER.EXE (0x0FE8) 0x0EA8 SharePoint Foundation Timer 6398 Critical The Execute method of job definition Microsoft.Office.Server.Search.Monitoring.HealthStatUpdateJobDefinition (ID a9aa81b5-64e9-49de-8661-a96464a7ce76) threw an exception. More information is included below. Could not find stored procedure 'dbo.Search_GetRecentStats'. b0ea6906-4ae6-4e68-88e7-d41924753792
07.03.2010 17:41:25.57 OWSTIMER.EXE (0x0FE8) 0x09DC Project Server Provisioning 6950 Critical Provisioning 'PWA': Failed to create SharePoint site. Exception 'System.ArgumentException: Could not find membership provider SERVICE at Microsoft.Office.Project.Server.ClaimsHelper.ConvertAccountFormat(String account) at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.CreateWSSSite(ProjectProvisionSettings provset, SPWebApplication parentWebApp, String adminName, String adminEmail, String secondaryAdminLogin, String secondaryAdminName, String secondaryAdminEmail, SPSiteStatus& siteStatus)'. 2b357e23-8525-47cb-9266-45c2ceb51740
07.03.2010 17:41:25.57 OWSTIMER.EXE (0x0FE8) 0x09DC Project Server Provisioning 6971 Critical Failed to provision site PWA with error: System.ArgumentException: Could not find membership provider SERVICE at Microsoft.Office.Project.Server.ClaimsHelper.ConvertAccountFormat(String account) at Microsoft.Office.Project.Server.Administration.PsiServiceApplication.CreateWSSSite(ProjectProvisionSettings provset, SPWebApplication parentWebApp, String adminName, String adminEmail, String secondaryAdminLogin, String secondaryAdminName, String secondaryAdminEmail, SPSiteStatus& siteStatus) 2b357e23-8525-47cb-9266-45c2ceb51740
Saturday, July 3, 2010 2:49 PM -
Since the same steps worked fine on other domain..I suspect group policy may be a cause.
--Create a new server, do not join with domain, Install everything through administrator account - Observe the behaviour
--If it works
-Disconnect from the farm, join the server to the domain, create new farm using your service account - Observe the behaviour
--If it doesn't work
-Compare the operating system installation between your Test and production
Cheers. Happy troubleshooting !!! Sriram E - MSFT Enterprise Project Management- Marked as answer by Anatolii Ivashyna Monday, July 5, 2010 8:40 PM
Monday, July 5, 2010 8:10 PM -
Sriram, thank you for your help!
Today, just few minutes before my problem has been fixed!
The problem has been in one of the account used for SPS deploy (total use 3 accounts: mossadmin, mosssrv, mossdb).
After they created I renamed one of it to different name, think from this point begin my problems.
Today we (our dev team joined to help me) understand that problem is in authentication or something close to this,
and my last steps been is recreating all accounts that I create before used for SPS and PS deployment.
So after that, I restore from backup clean system and reinstall SPS and PS, do initiation configuration,
and after successfully created PWA site. Now I feel very happy :)
So thanks all to take a part in this case!!!
- Proposed as answer by rvallecillo Tuesday, December 7, 2010 11:12 PM
Monday, July 5, 2010 8:40 PM -
We managed to get around this error using the Project Manager's alias instead of the Farm Admin account when creating the Project Server Application.
It worked in our case....
Ricardo VallecilloTuesday, December 7, 2010 11:15 PM -
When you try to migrate you must asegurate that not exist Forms autentication Users,
For more information visit
http://technet.microsoft.com/en-us/library/ee662496
http://technet.microsoft.com/en-us/library/ee662499(office.14)
http://technet.microsoft.com/en-us/library/ee662500(office.14)Here you find a script that verify this situation
Or my post whit other errors
http://letrasandnumeros.com/2012/10/06/migracion-de-project-server-2007-a-project-server-2010/
Saturday, October 6, 2012 6:09 AM