1Care downloaded but dissappears after downloading

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  Are you referring to the OneCare installation from http://onecare.live.com or the Safety Scanner from http://onecare.live.com/site/en-us/default.htm

   

  If it is the full installer and it is failing to run after downloading, make sure that you are not using other security software on the PC that may be blocking the installer. 

  See this post for the KB article to troubleshoot install problems - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1588602&SiteID=2

   

  If you mean the Safety Scanner, then you need to head over to the forum for that product - 

  http://boards.live.com/safetyboards/board.aspx?BoardID=225

   

  -steve

  • Marked as answer by Stephen BootsMVP, Moderator Friday, December 26, 2008 9:07 PM

  Monday, March 31, 2008 5:44 PM

  Moderator