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Windows Vista Suddenly Invalid RRS feed

  • Question

  • I don't know what happened, I left my laptop on all day unplugged, it lost power, I come back, plug it in, and try to log on and it says I need to validate my windows, it isn't validated... So I click validate, and it gives me errors.

    Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80070426
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-FCC3Q-2QDBQ-XPF8K
    Windows Product Key Hash: hAFN0If68s8potOwGYTolI1GXTg=
    Windows Product ID: 89578-353-0027676-71328
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {B54E231B-AB1B-408B-9962-819ECACA811A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: M:20090212204553061-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16386]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B54E231B-AB1B-408B-9962-819ECACA811A}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XPF8K</PKey><PID>89578-353-0027676-71328</PID><PIDType>5</PIDType><SID>S-1-5-21-2319367105-1231066078-102031772</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario V6000 (RG287UA#ABA)      </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.19    </Version><SMBIOSVersion major="2" minor="33"/><Date>20061003000000.000000+000</Date></BIOS><HWID>D3313507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software Licensing service is not running.

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAgABAAAAAwABAAEAnJ+0uI7+WtlIJBz8vN9qWfL04gzY7KhqrFb6/A==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP                 APIC 
      FACP            HP            MCP51M 
      BOOT            HP        $SBFTBL$
      MCFG            HP              MCFG 
      SSDT            HP            POWERNOW
    • Edited by JereSwaim Friday, February 13, 2009 2:59 AM Quote was not working so I took it off.
    Friday, February 13, 2009 2:58 AM

Answers

  • Hello JereSwaim,

      

    The core to your particular issue centers on the line in your Diagnostic Report that reads:

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]

      This line means that the file Slsvc.exe (version 6.0.6000.16509) has been modified or become corrupt.  Vista knows this because it compares the file's Signature Hash (think fingerprint) with a recourd of what the signature hash should be. If a file changes in any way, it's Signature Hash changes, as well. So if the Slsvc.exe's signature hash doesn't match with Vista's recourds, Vista knows the file has been changed.  Since this file deals with Licensing, Vista assumes the file was changed in an attempt to bypass product activation and goes into Reduce Functionality Mode.

      To fix this, you just need to either

    a) Repair or replace the bad file with a good one, of the same version #.

    or

    b) Replace the bad file with a good one, of a higher version number, thru an Update. (it needs to be thru an Update because an Update replaces the file and updates Vista's record of the new file's new Signature Hash).


     To repair, we'll have you run a system scan. This can detects bad windows files and attempts to repair them. It's not a guarantee that it will be able to repair the file, but there is a chance. 

    To run the scan:
    1) Login to Vista in Regular Mode (not safe mode)
    2) Launch the internet browser
    3) Type: %windir%\system32 into the place you usually type in URLs and hit 'Enter'(a security pop-up may come up, click "allow")
    4) The 'system32' folder will open
    5) Scoll down till you find the file 'cmd.exe'
    6) Right-click the file and select 'Run as Administrator'
    7) type: sfc /scannow


     If the scan is unable to repair the file, we'll have you try to replace it with a good one buy installing an update that has a copy of that file.  The only update, that I know of, that has slsvc.exe in it is Service Pack 1 for Vista.    To download SP 1, go to http://www.microsoft.com/downloads/details.aspx?FamilyID=b0c7136d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en  click the Download button. You should then be given the option to Run, Save or Cancel...select Save. In the 'Save To' window, I strongly suggest saving to the desktop. Once it finishes downloading, double-clik the file to run it. Once it is complete, reboot at lest two times (this is so all the systems have reset to a Genuine state).  

     (NOTE: SP1 for Vista 64bit can be found here: http://www.microsoft.com/downloads/details.aspx?FamilyID=874a414b-32b2-41cc-bd8b-d71eda5ec07c&DisplayLang=en)

    You can then go to  http://www.microsoft.com/genuine/ and click the Validate Windows button, to confirm all the issue is resolved.

    Thank you,
    Darin MS


    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Darin Smith MS Friday, February 13, 2009 9:00 PM
    Friday, February 13, 2009 8:59 PM

All replies

  • Hello JereSwaim,

      

    The core to your particular issue centers on the line in your Diagnostic Report that reads:

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]

      This line means that the file Slsvc.exe (version 6.0.6000.16509) has been modified or become corrupt.  Vista knows this because it compares the file's Signature Hash (think fingerprint) with a recourd of what the signature hash should be. If a file changes in any way, it's Signature Hash changes, as well. So if the Slsvc.exe's signature hash doesn't match with Vista's recourds, Vista knows the file has been changed.  Since this file deals with Licensing, Vista assumes the file was changed in an attempt to bypass product activation and goes into Reduce Functionality Mode.

      To fix this, you just need to either

    a) Repair or replace the bad file with a good one, of the same version #.

    or

    b) Replace the bad file with a good one, of a higher version number, thru an Update. (it needs to be thru an Update because an Update replaces the file and updates Vista's record of the new file's new Signature Hash).


     To repair, we'll have you run a system scan. This can detects bad windows files and attempts to repair them. It's not a guarantee that it will be able to repair the file, but there is a chance. 

    To run the scan:
    1) Login to Vista in Regular Mode (not safe mode)
    2) Launch the internet browser
    3) Type: %windir%\system32 into the place you usually type in URLs and hit 'Enter'(a security pop-up may come up, click "allow")
    4) The 'system32' folder will open
    5) Scoll down till you find the file 'cmd.exe'
    6) Right-click the file and select 'Run as Administrator'
    7) type: sfc /scannow


     If the scan is unable to repair the file, we'll have you try to replace it with a good one buy installing an update that has a copy of that file.  The only update, that I know of, that has slsvc.exe in it is Service Pack 1 for Vista.    To download SP 1, go to http://www.microsoft.com/downloads/details.aspx?FamilyID=b0c7136d-5ebb-413b-89c9-cb3d06d12674&DisplayLang=en  click the Download button. You should then be given the option to Run, Save or Cancel...select Save. In the 'Save To' window, I strongly suggest saving to the desktop. Once it finishes downloading, double-clik the file to run it. Once it is complete, reboot at lest two times (this is so all the systems have reset to a Genuine state).  

     (NOTE: SP1 for Vista 64bit can be found here: http://www.microsoft.com/downloads/details.aspx?FamilyID=874a414b-32b2-41cc-bd8b-d71eda5ec07c&DisplayLang=en)

    You can then go to  http://www.microsoft.com/genuine/ and click the Validate Windows button, to confirm all the issue is resolved.

    Thank you,
    Darin MS


    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Darin Smith MS Friday, February 13, 2009 9:00 PM
    Friday, February 13, 2009 8:59 PM
  • I attempted #1, it didn't work.

    I attempted #2, I received this error code: 0x800736CC
    Saturday, February 14, 2009 10:34 PM
  • I am having the same problem, I get a error code when i try and activate windows.  My product key has change to in OEM product key.  So I contacted HP (NO HELP) they did send to one site to show me how to see my product key (the sticker is a little faded).  However when I put that product key and try to activate it, Here comes the error.  I have did a factory reinstall form my recovery drive and the restore disk... Still will not work.  I went to the validation web site, it say my product is fine and let me do windows updates without a problem.  It just will not activate windows... PLEASE HELP :( :( :(  school starts soon.
    Monday, February 16, 2009 4:25 AM
  • I'm done with Vista.

    Can you tell me how to downgrade from Vista back to XP Media Edition (It's what I had before I upgraded).

    If not I guess I have to buy a new computer, but I'll probably go MAC or Linux.

    This is ridiculous.
    Wednesday, February 18, 2009 5:27 PM
  • JereSwaim,

    By #2 I assume you were trying to follow Darin's second suggestion which would be to install the needed files by installing Vista SP1, and that's when you received the 0x800736CC error.

    On several message boards people have reported the same problem, and a solution that has worked for some is to use the /quiet switch with the downloaded executable.

    Or you could try to install SP1 by doing it thru Windows Updates.

    Note that Microsoft offers free unlimited support until March 18, 2009 for the installation of Vista SP1 at this link:  
    https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, February 18, 2009 6:15 PM