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My product key is "blocked" RRS feed

  • Question

  • I purchased Windows 7 from my college bookshop, Art Institute of Atlanta, in 2009.

    I had to reformat my disc so I reinstalled it from the disc I had.

    It won't let me activate my windows. It says "The activation server determined that the specified product key has been blocked."

    So I downloaded the tool in the sticky and this is what my diagnostic thing says:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85399
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {09B5BFC0-385C-432E-A690-C97E9CF75244}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{09B5BFC0-385C-432E-A690-C97E9CF75244}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85399</PID><PIDType>5</PIDType><SID>S-1-5-21-1965875302-1952995847-4073270540</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3703</Version><SMBIOSVersion major="2" minor="6"/><Date>20120302000000.000000+000</Date></BIOS><HWID>1DBA3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-1033-7600.0000-1712012
    Installation ID: 002516430430739472294831422496120892310913310994347635
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PW487
    License Status: Initial grace period
    Time remaining: 7800 minute(s) (5 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 7/14/2012 11:30:40 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:21:2012 10:42
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: KgAAAAEAAQABAAEAAAABAAAAAQABAAEACraq3YrNGl2oZD5VdhUm9y5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      SSDT            SataRe        SataTabl
      BGRT            ALASKA        A M I

    Saturday, July 14, 2012 4:37 PM

Answers

  • The Key in use here is the Default Key for Windows 7 Professional - which cannot be activated

    For what version of Windows is the computer licensed, according to the COA sticker (if any) on the case?

    What type of license did you purchase? the proper Key is inside the case of the package which you bought - use the Change Product Key option at the bottom of the System properties page to change the Key to your proper one, and then activate.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, July 14, 2012 5:37 PM
    Moderator
  • The product key in use is the default key windows uses when no key is entered during installation and can not be activated.

    you will have to change your product key to the one on your proof of license label or if a download in your email.

    click start, type slui 3, press enter

    follow the directions.


    Saturday, July 14, 2012 5:37 PM
    Answerer

All replies

  • The Key in use here is the Default Key for Windows 7 Professional - which cannot be activated

    For what version of Windows is the computer licensed, according to the COA sticker (if any) on the case?

    What type of license did you purchase? the proper Key is inside the case of the package which you bought - use the Change Product Key option at the bottom of the System properties page to change the Key to your proper one, and then activate.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, July 14, 2012 5:37 PM
    Moderator
  • The product key in use is the default key windows uses when no key is entered during installation and can not be activated.

    you will have to change your product key to the one on your proof of license label or if a download in your email.

    click start, type slui 3, press enter

    follow the directions.


    Saturday, July 14, 2012 5:37 PM
    Answerer