What is Productivity Factor for Use Case in MS-CRM4 RRS feed

  • Question

  • Hi

    I am planning to use Use case based estimation for MS-CRM customization.

    Can some one tell me what is Productivity Factor (PF) for MS-CRM3/4?

    It will help me to prepare my estimation.

    Thanks in Advance

    Tuesday, September 16, 2008 3:48 PM


  • The Productivity Factor for MS CRM and any other CRM depends on many factors.


    Microsoft CRM is similar to any other CRM out there - if it is implemented (not just installed) properly in an organization it will enhance the efficiency of any organization.  Coupled with the proper strategy and process change will yield higher productivity.


    What are your Productivity Factor definition for the organization that you plan to implement CRM?





    Frank Lee, Microsoft Dynamics CRM MVP

    Thursday, September 25, 2008 4:18 AM