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Vista validation RRS feed

  • Question

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    I bought a Hp laptop 1 week ago pre installed with windows vista home premium.when i tried to install Microsoft video screensaver,it showed "to get a Microsoft videoscreen saver ,i must first  validate my  Microsoft Windows Installation,which i tried to validate that resulted in

    Validation Incomplete 
    Validation Incomplete

    Validation is not currently supported for this version of Windows or for this nonMicrosoft operating system.

    It appears that you are using an operating system that is not currently supported by the validation process. Only the following operating systems are currently supported:

    • Windows XP Home Edition
    • Windows XP Professional
    • Windows XP Starter Edition
    • Windows XP Media Center Edition
    • Windows XP Tablet PC Edition
    • Windows Vista

    Any Help will be appreciated

    Thank you

    Friday, January 11, 2008 12:30 AM

Answers

  • Hello Luvgi,

     

      Yes, that screensaver has a bug and we are currently in the process of having it removed from the download site. We are very sorry for any inconvenience this may have caused you.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Friday, January 11, 2008 12:35 AM

All replies

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Friday, January 11, 2008 12:33 AM
    Moderator
  • Hello Luvgi,

     

      Yes, that screensaver has a bug and we are currently in the process of having it removed from the download site. We are very sorry for any inconvenience this may have caused you.

     

    Thank you,
    Darin Smith
    WGA Forum Manager
    Friday, January 11, 2008 12:35 AM