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windows 7 suddenly not genuine ?? RRS feed

  • Question

  • i bought a laptop a two months ago "hp presario cq40" it came installed with a windows 7 build 7601. its been workin fine and today suddenly my windows is no longer genuine. i already ran a genuine advantage diagnostics tool. here is what it says :

    (i have no idea what might have caused it mse was already installed and all my updatees installed fine)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-PJW6W-9GK29-TMPWP
    Windows Product Key Hash: s96ZjOX/L18svs5JSfzs8eCl/m0=
    Windows Product ID: 00426-OEM-8992662-00537
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {5CF008A1-08B2-41B9-9AB4-327BCE0E931A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5CF008A1-08B2-41B9-9AB4-327BCE0E931A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TMPWP</PKey><PID>00426-OEM-8992662-00537</PID><PIDType>2</PIDType><SID>S-1-5-21-471282704-686157971-4185189713</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Presario CQ40 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.66</Version><SMBIOSVersion major="2" minor="4"/><Date>20100518000000.000000+000</Date></BIOS><HWID>034D3307018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pakistan Standard Time(GMT+05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600537-02-1033-7600.0000-1392011
    Installation ID: 013352481514976286622731497895831836054595381214709206
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: TMPWP
    License Status: Notification
    Notification Reason: 0xC004F059.
    Remaining Windows rearm count: 3
    Trusted time: 8/5/2011 4:41:22 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:2:2011 22:58
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAAACAAAABAABAAEAJJQiT84Pop16f0zpGNds1nA81F+yNkonuEymkEbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HPQOEM SLIC-MPC
    FACP HPQOEM SLIC-MPC
    HPET HPQOEM SLIC-MPC
    BOOT HPQOEM SLIC-MPC
    MCFG HPQOEM SLIC-MPC
    DMAR 
    SSDT PmRef CpuPm
    ASF! HPQOEM SLIC-MPC
    SLIC HPQOEM SLIC-MPC
    SSDT PmRef CpuPm

     

    Friday, August 5, 2011 11:58 AM

Answers

  • "zxcasdqwe007" wrote in message news:f24c3b6e-c2b5-46b2-ab9a-4ac9cbf1f0fe...

    i bought a laptop a two months ago "hp presario cq40" it came installed with a windows 7 build 7601. its been workin fine and today suddenly my windows is no longer genuine. i already ran a genuine advantage diagnostics tool. here is what it says :

    (i have no idea what might have caused it mse was already installed and all my updatees installed fine)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-PJW6W-9GK29-TMPWP
    Windows Product Key Hash: s96ZjOX/L18svs5JSfzs8eCl/m0=
    Windows Product ID: 00426-OEM-8992662-00537
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A

     


    For some reason, your PC is unable to properly read the SLIC table in the BIOS - on which it relies to self-activate the OEM_SLP License in use here.
    You need to use the Change Product Key link at the bottom of the System Properties page to change the Key to the one on your COA sticker on the machine's case, and then activate by phone.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, August 5, 2011 10:51 PM
    • Unmarked as answer by zxcasdqwe007 Saturday, August 6, 2011 11:49 PM
    • Marked as answer by zxcasdqwe007 Saturday, August 6, 2011 11:49 PM
    Friday, August 5, 2011 12:31 PM
    Moderator

All replies

  • "zxcasdqwe007" wrote in message news:f24c3b6e-c2b5-46b2-ab9a-4ac9cbf1f0fe...

    i bought a laptop a two months ago "hp presario cq40" it came installed with a windows 7 build 7601. its been workin fine and today suddenly my windows is no longer genuine. i already ran a genuine advantage diagnostics tool. here is what it says :

    (i have no idea what might have caused it mse was already installed and all my updatees installed fine)

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-PJW6W-9GK29-TMPWP
    Windows Product Key Hash: s96ZjOX/L18svs5JSfzs8eCl/m0=
    Windows Product ID: 00426-OEM-8992662-00537
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid SLIC table
    Windows marker version: N/A

     


    For some reason, your PC is unable to properly read the SLIC table in the BIOS - on which it relies to self-activate the OEM_SLP License in use here.
    You need to use the Change Product Key link at the bottom of the System Properties page to change the Key to the one on your COA sticker on the machine's case, and then activate by phone.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, August 5, 2011 10:51 PM
    • Unmarked as answer by zxcasdqwe007 Saturday, August 6, 2011 11:49 PM
    • Marked as answer by zxcasdqwe007 Saturday, August 6, 2011 11:49 PM
    Friday, August 5, 2011 12:31 PM
    Moderator
  • where do i find this sticker ?

    it dows say agency and regulatory lables may be located under baattery or component doors.

    Sunday, August 28, 2011 3:45 PM
  • "zxcasdqwe007" wrote in message news:33dc596e-f564-4793-b22a-fc4f43f64174...

    where do i find this sticker ?

    it dows say agency and regulatory lables may be located under baattery or component doors.

    On laptops, the COA sticker is usually on the bottom of the machine – but it can also be inside the battery compartment in later models (usually there’s another sticker on the base, telling you where the COA sticker is).
    It will state the Manufacturer, the version and edition of Windows, and the Product Key (and a couple of other things.)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 28, 2011 4:01 PM
    Moderator