Insert Images Knowledge Articles CRM 2016 RRS feed

  • Question

  • Hello,

    I was hoping if someone could tell me if there is another way to insert images into knowledge articles using the interactive service hub. 

    From what I understand now the only way to have an image in a knowledge article is to open the insert image tool and provide a URL from an external site where the image is located. Following this logic the only way for me to insert an image that is located on my desktop I have to,

    1) Post the image to a website

    2) Copy the URL for that Image

    3) Use the insert image tool and paste the URL

    Is there no way to use a local image directly from a users computer when creating knowledge articles?

    Wednesday, November 9, 2016 3:38 PM