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Error unable to access files on live desktop RRS feed

  • Question

  • I log into mesh via the Internet, select the live desktop and click on a file to open or save and get the same error message

    "Internet Explorer cannot download 3GPYHOTRNX3A5CLXYZ4ISBJAY from enclosure.mesh-dll.com

    Internet Explorer was not able to open this Internet site;  The requested site is either unavailable or cannot be found. Please try again later"

    I have tried at different times and different computers with the same message, any ideas?

    Friday, April 24, 2009 1:11 PM

Answers

  • Since it is happening on multiple PCs using your account to the Live Desktop, I suspect that there is a problem with the Live Desktop and your files. I can't offer any suggestions at this point other than to submit a bug report and await some further instructions from the the Live Mesh team here or via your bug report.
    How to Submit Bugs and Live Mesh Logs

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, April 24, 2009 4:04 PM
    Moderator

All replies

  • Since it is happening on multiple PCs using your account to the Live Desktop, I suspect that there is a problem with the Live Desktop and your files. I can't offer any suggestions at this point other than to submit a bug report and await some further instructions from the the Live Mesh team here or via your bug report.
    How to Submit Bugs and Live Mesh Logs

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, April 24, 2009 4:04 PM
    Moderator
  • Thanks Steve,

    I have tried it on a differnet PC this morning and it has allowed me to access the files.  I got the Active X download today though which I didnt get at all before. 

    I will have to check out the laptop I was using as a test to see what was going on.
    Saturday, April 25, 2009 12:10 PM
  • If the problem persists on the laptop, go ahead and file that bug.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Monday, April 27, 2009 1:34 PM
    Moderator
  • I have now found the fault on the laptop and a  different computer I tried.

    Do not save encrypted pages to disk was ticked in the advanced Internet options security settings. 

    With this unticked I have no problem opening or saving from live desktop.



    Thursday, April 30, 2009 4:03 PM
  • Excellent! Thanks for reporting what you found.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Thursday, April 30, 2009 5:42 PM
    Moderator
  • I have now found the fault on the laptop and a  different computer I tried.

    Do not save encrypted pages to disk was ticked in the advanced Internet options security settings. 

    With this unticked I have no problem opening or saving from live desktop.




    Had the same issue and this took care of it.  Good Work!
    Monday, July 20, 2009 11:11 PM