Answered by:
Error unable to access files on live desktop

Question
-
I log into mesh via the Internet, select the live desktop and click on a file to open or save and get the same error message
"Internet Explorer cannot download 3GPYHOTRNX3A5CLXYZ4ISBJAY from enclosure.mesh-dll.com
Internet Explorer was not able to open this Internet site; The requested site is either unavailable or cannot be found. Please try again later"
I have tried at different times and different computers with the same message, any ideas?Friday, April 24, 2009 1:11 PM
Answers
-
Since it is happening on multiple PCs using your account to the Live Desktop, I suspect that there is a problem with the Live Desktop and your files. I can't offer any suggestions at this point other than to submit a bug report and await some further instructions from the the Live Mesh team here or via your bug report.
How to Submit Bugs and Live Mesh Logs
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator- Marked as answer by Stephen BootsMVP, Moderator Monday, April 27, 2009 1:34 PM
Friday, April 24, 2009 4:04 PMModerator
All replies
-
Since it is happening on multiple PCs using your account to the Live Desktop, I suspect that there is a problem with the Live Desktop and your files. I can't offer any suggestions at this point other than to submit a bug report and await some further instructions from the the Live Mesh team here or via your bug report.
How to Submit Bugs and Live Mesh Logs
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator- Marked as answer by Stephen BootsMVP, Moderator Monday, April 27, 2009 1:34 PM
Friday, April 24, 2009 4:04 PMModerator -
Thanks Steve,
I have tried it on a differnet PC this morning and it has allowed me to access the files. I got the Active X download today though which I didnt get at all before.
I will have to check out the laptop I was using as a test to see what was going on.Saturday, April 25, 2009 12:10 PM -
If the problem persists on the laptop, go ahead and file that bug.
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum ModeratorMonday, April 27, 2009 1:34 PMModerator -
I have now found the fault on the laptop and a different computer I tried.
Do not save encrypted pages to disk was ticked in the advanced Internet options security settings.
With this unticked I have no problem opening or saving from live desktop.Thursday, April 30, 2009 4:03 PM -
Excellent! Thanks for reporting what you found.
-steve
Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum ModeratorThursday, April 30, 2009 5:42 PMModerator -
I have now found the fault on the laptop and a different computer I tried.
Do not save encrypted pages to disk was ticked in the advanced Internet options security settings.
With this unticked I have no problem opening or saving from live desktop.
Had the same issue and this took care of it. Good Work!Monday, July 20, 2009 11:11 PM