locked
virus protection not found yet payment made upto August 2010 RRS feed

  • Question

  • why is that?
    • Moved by Ken Warren Tuesday, December 29, 2009 7:36 PM Not a Windows Home Server question (From:Windows Home Server Software)
    Tuesday, December 29, 2009 7:04 PM

Answers

  •  

    If your subscription to OneCare shows incorrect or expired in OneCare

    • Check your PC date and time. If it is incorrect, change it and restart the computer.
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

     

    -steve


    ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
    Friday, January 1, 2010 9:00 PM
    Moderator