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  • Question

  • Hi i have a friends laptop and when i start the laptop it starts to boot then straight away ther is a message saying ( windows encountered a problem and needs to reboot ) the laptop then flashes and thier is a message that dissapears straight away then it starts to count down from 28 but then it starts the process all over again can anyone please help.

    Regards

    A.S.Edgar

    • Moved by Carey FrischMVP, Editor Thursday, November 12, 2009 1:54 PM Moved to relevant category (From:Feedback and Comments)
    Thursday, November 12, 2009 1:00 PM

Answers

  • To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question.

    Thank you!


    Carey Frisch
    • Marked as answer by Darin Smith MS Friday, November 20, 2009 11:10 PM
    Thursday, November 12, 2009 1:58 PM
    Moderator

All replies

  • To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question.

    Thank you!


    Carey Frisch
    • Marked as answer by Darin Smith MS Friday, November 20, 2009 11:10 PM
    Thursday, November 12, 2009 1:58 PM
    Moderator
  • No reply from original poster

    Closing thread as Answered.

    Darin MS

    Friday, November 20, 2009 11:10 PM