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New Hard drive RRS feed

  • Question

  • I replaced my hard drive.  My One Care subscription is only 5 months old.  When I try to reinstall, I get a message that the cerificate number is already in use.  But my one care subscription is good for 3 systems.  How do I transfer my subscription?
    Monday, May 18, 2009 11:54 PM

Answers

  • Don't re-use the product key to activate One Care. When asked for a Live ID enter the Live ID and password associated with your One Care account.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Tuesday, May 19, 2009 1:58 AM
    Moderator