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Unable to configure CRM 2013 in outlook client-messageProcessor fail to process message 'RetrieveMetadataChangesForRichClient' for 'none'. RRS feed

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    Hi All,

    I face problem in configuring CRM 2013 in my  outlook Client. It allows me upto selecting organization, after selecting organization,it process for few minutes and give the unexpected the error.I have SysAdmin access on CRM.

    This works for us in Vannila instance.

    I got below error when i enble server tracing.

    messageProcessor fail to process message 'RetrieveMetadataChangesForRichClient' for 'none'.

    Please suggest me a solution.

    [2015-10-26 14:42:16.724] Process: w3wp |Organization:5cc9ecc6-4906-e211-82e7-d067e5fdf269 |Thread:   16 |Category: Platform.Metadata |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: 5bd11d90-b9fe-40b3-90ce-0597cda1475e | <>c__DisplayClass1.<LoadMetadataContainerFromDatabase>b__0  ilOffset = 0x14
    >Multi-org sharable cache loading system and non-system metadata with build number 6.0.2.51 and language 1033
    [2015-10-26 14:42:50.393] Process: w3wp |Organization:5cc9ecc6-4906-e211-82e7-d067e5fdf269 |Thread:   16 |Category: Platform.Sdk |User: 61f016da-ced2-e411-84f1-00000000017c |Level: Error |ReqId: d6b71bdd-8553-42e7-99f2-246c8cc07625 | VersionedPluginProxyStepBase.Execute  ilOffset = 0x65
    >Web Service Plug-in failed in SdkMessageProcessingStepId: {93A6F96E-4BD5-4E3C-9A80-CB08E728665F}; EntityName: none; Stage: 30; MessageName: RetrieveMetadataChangesForRichClient; AssemblyName: Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; ClassName: Microsoft.Crm.Extensibility.InternalOperationPlugin; Exception: Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation.
       at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
       at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
       at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
       at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
       at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider)
       at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
       at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
    Inner Exception: System.ArgumentException: '', hexadecimal value 0x1A, is an invalid character.
       at System.Xml.XmlEncodedRawTextWriter.InvalidXmlChar(Int32 ch, Char* pDst, Boolean entitize)
       at System.Xml.XmlEncodedRawTextWriter.WriteAttributeTextBlock(Char* pSrc, Char* pSrcEnd)
       at System.Xml.XmlEncodedRawTextWriter.WriteString(String text)
       at System.Xml.XmlWellFormedWriter.WriteString(String text)
       at Microsoft.Crm.Metadata.R8AddedOrUpdatedMetadataSerializer.SerializeEntity(MetadataBusinessEntity entity, XmlWriter writer)
       at Microsoft.Crm.Metadata.R8AddedOrUpdatedMetadataSerializer.<>c__DisplayClass1.<SerializeToString>b__0(XmlWriter writer)
       at Microsoft.Crm.Metadata.MetadataSyncSerializer.Serialize(SerializationLogicMethod serializationLogicMethod)
       at Microsoft.Crm.Metadata.R8AddedOrUpdatedMetadataSerializer.SerializeToString()
       at Microsoft.Crm.Metadata.MetadataSyncSerializer.SerializeToBytes()
       at Microsoft.Crm.Caching.RichClientMetadataCacheLoader.LoadCacheData(RichClientMetadataCacheKey key, ExecutionContext context)
       at Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context)
       at Microsoft.Crm.Caching.RichClientMetadataCache.AddEntryFromLookupCallback(String keyString, Byte[] value, IOrganizationContext context, Object otherData)
       at Microsoft.Crm.CrmCache`1.AddEntry(String key, TValue value, IOrganizationContext context, AddEntryCallback`1 callback, Object callbackParameter)
       at Microsoft.Crm.Metadata.FullSyncGenerator.GetAddedOrUpdatedLocalizedLabelMetadata()
       at Microsoft.Crm.Metadata.MetadataSyncChangesGenerator.GetChanges()
       at Microsoft.Crm.Metadata.MetadataSyncChangesFactory.GetChanges()
       at Microsoft.Crm.Sdk.Metadata.MetadataServiceProvider.RetrieveMetadataChangesForRichClient(Int64 lastTimestamp, DateTime lastSyncTime, Int32 lastUserLanguage, String metadataVersion, Int64& newTimestamp, DateTime& newSyncTime, Int32& newUserLanguage, Byte[]& addedOrUpdatedLocalizedLabelMetadata, Byte[]& addedOrUpdatedOtherMetadata, Byte[]& deletedMetadata, String& newCalculatedTimestamp, ExecutionContext context)
    .
    [2015-10-26 14:42:50.721] Process: w3wp |Organization:5cc9ecc6-4906-e211-82e7-d067e5fdf269 |Thread:   16 |Category: Exception |User: 61f016da-ced2-e411-84f1-00000000017c |Level: Error |ReqId: d6b71bdd-8553-42e7-99f2-246c8cc07625 | CrmException..ctor  ilOffset = 0x7
     at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException)  ilOffset = 0x7
     at CrmException..ctor(Exception innerException, Int32 errorCode, Object[] arguments)  ilOffset = 0xB
     at VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)  ilOffset = 0x65
     at Pipeline.Execute(PipelineExecutionContext context)  ilOffset = 0x65
     at MessageProcessor.Execute(PipelineExecutionContext context)  ilOffset = 0x1C5
     at InternalMessageDispatcher.Execute(PipelineExecutionContext context)  ilOffset = 0xE4
     at ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion)  ilOffset = 0x16E
     at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, Boolean traceRequest, OrganizationContext context, Boolean returnResponse)  ilOffset = 0x16A
     at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType)  ilOffset = 0x3D
     at OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType)  ilOffset = 0x24
     at   ilOffset = 0xFFFFFFFF
     at SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)  ilOffset = 0x241
     at DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)  ilOffset = 0x100
     at ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)  ilOffset = 0x48
     at ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)  ilOffset = 0xC6
     at MessageRpc.Process(Boolean isOperationContextSet)  ilOffset = 0x62
     at ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)  ilOffset = 0x256
     at ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)  ilOffset = 0xF1
     at ChannelHandler.AsyncMessagePump(IAsyncResult result)  ilOffset = 0x39
     at AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)  ilOffset = 0x0
     at AsyncResult.Complete(Boolean completedSynchronously)  ilOffset = 0xC2
     at ReceiveItemAndVerifySecurityAsyncResult`2.InnerTryReceiveCompletedCallback(IAsyncResult result)  ilOffset = 0x58
     at AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)  ilOffset = 0x0
     at AsyncResult.Complete(Boolean completedSynchronously)  ilOffset = 0xC2
     at AsyncQueueReader.Set(Item item)  ilOffset = 0x21
     at InputQueue`1.Dispatch()  ilOffset = 0x121
     at ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)  ilOffset = 0x22
     at IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)  ilOffset = 0x5
     at _IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)  ilOffset = 0x3C
    >Crm Exception: Message: An unexpected error occurred., ErrorCode: -2147220970, InnerException: System.ArgumentException: '', hexadecimal value 0x1A, is an invalid character.
       at System.Xml.XmlEncodedRawTextWriter.InvalidXmlChar(Int32 ch, Char* pDst, Boolean entitize)
       at System.Xml.XmlEncodedRawTextWriter.WriteAttributeTextBlock(Char* pSrc, Char* pSrcEnd)
       at System.Xml.XmlEncodedRawTextWriter.WriteString(String text)
       at System.Xml.XmlWellFormedWriter.WriteString(String text)
       at Microsoft.Crm.Metadata.R8AddedOrUpdatedMetadataSerializer.SerializeEntity(MetadataBusinessEntity entity, XmlWriter writer)
       at Microsoft.Crm.Metadata.R8AddedOrUpdatedMetadataSerializer.<>c__DisplayClass1.<SerializeToString>b__0(XmlWriter writer)
       at Microsoft.Crm.Metadata.MetadataSyncSerializer.Serialize(SerializationLogicMethod serializationLogicMethod)
       at Microsoft.Crm.Metadata.R8AddedOrUpdatedMetadataSerializer.SerializeToString()
       at Microsoft.Crm.Metadata.MetadataSyncSerializer.SerializeToBytes()
       at Microsoft.Crm.Caching.RichClientMetadataCacheLoader.LoadCacheData(RichClientMetadataCacheKey key, ExecutionContext context)
       at Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context)
       at Microsoft.Crm.Caching.RichClientMetadataCache.AddEntryFromLookupCallback(String keyString, Byte[] value, IOrganizationContext context, Object otherData)
       at Microsoft.Crm.CrmCache`1.AddEntry(String key, TValue value, IOrganizationContext context, AddEntryCallback`1 callback, Object callbackParameter)
       at Microsoft.Crm.Metadata.FullSyncGenerator.GetAddedOrUpdatedLocalizedLabelMetadata()
       at Microsoft.Crm.Metadata.MetadataSyncChangesGenerator.GetChanges()
       at Microsoft.Crm.Metadata.MetadataSyncChangesFactory.GetChanges()
       at Microsoft.Crm.Sdk.Metadata.MetadataServiceProvider.RetrieveMetadataChangesForRichClient(Int64 lastTimestamp, DateTime lastSyncTime, Int32 lastUserLanguage, String metadataVersion, Int64& newTimestamp, DateTime& newSyncTime, Int32& newUserLanguage, Byte[]& addedOrUpdatedLocalizedLabelMetadata, Byte[]& addedOrUpdatedOtherMetadata, Byte[]& deletedMetadata, String& newCalculatedTimestamp, ExecutionContext context)
    [2015-10-26 14:42:50.721] Process: w3wp |Organization:5cc9ecc6-4906-e211-82e7-d067e5fdf269 |Thread:   16 |Category: Platform |User: 61f016da-ced2-e411-84f1-00000000017c |Level: Error |ReqId: d6b71bdd-8553-42e7-99f2-246c8cc07625 | MessageProcessor.Execute  ilOffset = 0x1C5
    >MessageProcessor fail to process message 'RetrieveMetadataChangesForRichClient' for 'none'.
    [2015-10-26 14:42:50.753] Process: w3wp |Organization:00000000-0000-0000-0000-000000000000 |Thread:   16 |Category: Platform |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId: d6b71bdd-8553-42e7-99f2-246c8cc07625 | ExceptionConverter.ConvertToFault  ilOffset = 0x69
    >UNEXPECTED: no fault?

    Thanks,

    Tushar

    Monday, October 26, 2015 5:20 PM