Live ID vs real email address RRS feed

  • Question

  • My Live ID is   RunawayDave@live.ca but that is not an email address I actually have. 


    My Microsoft billing account, has my correct  email address for billing purposes i.e   realme@shaw.ca


    I am renewing One Care but it seems that confirmation will be sent to the RunawayDave@live.ca email address and I won't get it.


    1. which email address will the renewal confirmation be sent to?

    2. is there a way to change my Live ID to the real working email address?





    Monday, November 3, 2008 5:17 AM


  • If your subscription is under the @live.ca ID, then that's where your confirmation will be sent. If you sign in at http://billing.microsoft.com with that address, you should see the OneCare subscription and that's where the renewal will be shown. You really don't need the confirmation email as the Billing sire (and OneCare) will show your status.

    You can activate a Hotmail account for your @live.ca ID by signing in at http://www.hotmail.com with that ID.



    Monday, November 3, 2008 4:11 PM