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validation issue RRS feed

  • Question

  • i was trying to delete the information in c/windows/system32/drivers/ect to clear the dns after restarting i got the wga validation issue i restoed the file and also did a system restore but did not fix problem

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-JRJRY-JX74Y-9W2BQ
    Windows Product Key Hash: ooZQoJC4yJKV1Bh289tCHFE6PvE=
    Windows Product ID: 55274-640-5337971-23960
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {A7DF3824-E523-40FB-B38E-643E67D29E1A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A7DF3824-E523-40FB-B38E-643E67D29E1A}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9W2BQ</PKey><PID>55274-640-5337971-23960</PID><PIDType>1</PIDType><SID>S-1-5-21-606747145-790525478-682003330</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>945GCT-D</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080013 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080708000000.000000+000</Date></BIOS><HWID>CBCF377F0184EE64</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A187:Elitegroup Computer Systems Co Ltd|13AAF:GENUINE C&C INC|19122:Quantum Microponents Ltd
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Tuesday, April 27, 2010 6:49 PM

Answers

  • Hello eebscat,

    Here is a snippet of your mgadiag report:

    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-JRJRY-JX74Y-9W2BQ
    Windows Product Key Hash: ooZQoJC4yJKV1Bh289tCHFE6PvE=
    Windows Product ID: 55274-640-5337971-23960
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {A7DF3824-E523-40FB-B38E-643E67D29E1A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    I don't think your computer's Windows installation becoming nongenuine has anything to do with deleting DNS entries.

    As you can see above, your computer has a nongenuine installation of Windows XP Pro.  It is nongenuine  because it is a Volume Licensing edition that was installed with an Invalid Volume Licensing product Key.  An invalid product key is one that was made by software pirates using a utility called a KeyGenerator, or KeyGen for short.  This product key was never issued by Microsoft, making it nongenuine.

    If you do an internet search for the last three sets of characters, you get at least six pages of hits, further demonstrating that it is widely distributed on so-called "warezz" sites.

    Does your computer have a Microsoft Certificate of Authenticity affixed to it?  If so, please tell us what version and edition of Windows is listed on the CoA (but do not post the product key).  Also tell us if the CoA has a computer manufacturer's name printed on it, or if it has OEM Product or OEM Software printed on it.

    If no CoA, did you get any Microsoft Windows materials with the computer, such as a genuine hologrammed installation disc, a retail box with a CoA on the boxtop, or a yellow-orange Proof of License label?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, April 28, 2010 9:28 PM
    Wednesday, April 28, 2010 7:59 PM

All replies

  • Hello eebscat,

    Here is a snippet of your mgadiag report:

    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-JRJRY-JX74Y-9W2BQ
    Windows Product Key Hash: ooZQoJC4yJKV1Bh289tCHFE6PvE=
    Windows Product ID: 55274-640-5337971-23960
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {A7DF3824-E523-40FB-B38E-643E67D29E1A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    I don't think your computer's Windows installation becoming nongenuine has anything to do with deleting DNS entries.

    As you can see above, your computer has a nongenuine installation of Windows XP Pro.  It is nongenuine  because it is a Volume Licensing edition that was installed with an Invalid Volume Licensing product Key.  An invalid product key is one that was made by software pirates using a utility called a KeyGenerator, or KeyGen for short.  This product key was never issued by Microsoft, making it nongenuine.

    If you do an internet search for the last three sets of characters, you get at least six pages of hits, further demonstrating that it is widely distributed on so-called "warezz" sites.

    Does your computer have a Microsoft Certificate of Authenticity affixed to it?  If so, please tell us what version and edition of Windows is listed on the CoA (but do not post the product key).  Also tell us if the CoA has a computer manufacturer's name printed on it, or if it has OEM Product or OEM Software printed on it.

    If no CoA, did you get any Microsoft Windows materials with the computer, such as a genuine hologrammed installation disc, a retail box with a CoA on the boxtop, or a yellow-orange Proof of License label?


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, April 28, 2010 9:28 PM
    Wednesday, April 28, 2010 7:59 PM
  • dan,

      I did not get anything with the computer i bopught it at a trade show here in siouxcity,Ia.I have contacted the company and he just blew smoke at me so i do have a reciept for the computer wich has the company name address phone number and such on it please tell me what i can do to get xp genuine

    Thursday, April 29, 2010 3:24 PM
  • Hello eebscat,

    Since you do not have a CoA either with retail materials or affixed to the computer, we don't have anything to work with to get your computer's installation of Windows back to being Genuine because we don't have any proof that it ever had a Genuine license for Windows in the first place.

    How you proceed would depend upon the exact circumstances of the purchase.  If the seller promised or led you to reasonably believe that the sale included a genuine license for, and installation of, Windows, then the report above demonstrates that you did not get what was promised.

    My personal (I am not a Microsoft employee, just a guy posting on a message board) advice would be to pursue the situation just as you would with any transaction with a local business where products were paid for and not delivered by the business.  Complain loudly, consider filing with the local BBB or local consumer advocate agency, consider filing a claim in small claims court, etc.  If you paid by check or credit card, maybe your bank or credit card company can go to bat for you.

    If that's not an option or you don't want the hassle, or your "case" is not as clear-cut as that, you can purchase a genuine license for the installed XP Pro directly from Microsoft under the Genuine Windows Offer of a WGA Kit.  To do so, click on the Learn More Online links you are seeing and follow the prompts to order a WGA Kit.  The standard USA price (last time I checked) for XP Pro is $149 delivered.

    Other options would include:

    1.  Installing a less expensive Genuine OEM license for XP Home Edition.  These were running about $90-95 when they were available, but Microsoft has stopped manufacturing Windows XP so they might be hard to get or the price may have gone up reflecting their scarcity.  A little searching shows that this computer runs an Intel Atom processor, so with such little horsepower you would not want to try to install any edition of Vista.  Maybe if you could acquire a genuine copy of Windows 7 Starter it would run OK on that system, but I have not seen any legitimate vendors selling Starter.

    2.  Do nothing.  Windows will still work, but you will continue seeing the nongenuine notices.  This is not a great idea if you ask me because you do not really know if the installed pirated copy of XP Pro has malicious software embedded in it, which is a very real possibility.

    3.  Change over to an open source free OS such as Linux.  IMO this is preferable to running a pirated copy of Windows for the same reason as #2 above, you never can be sure that what this guy installed does not have all sorts of malicious software running in the background.

    Regardless of what you choose, be sure to submit a piracy report on the seller here:  www.microsoft.com/piracy.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, April 29, 2010 3:59 PM