Answered by:
"This copy of Windows is not genuine"

Question
-
Hello, I've had this error for a while and have just left it alone because I could not find any way to fix it. However, my computer has been freezing quite often recently and I'm hoping it is due to the fact that I cannot update Vista. This computer was built by my brother back in 2007, I was unaware of the fact that he had bought XP to start when he first built it, and he also was under the impression that he had bought Vista when he bought all of the parts. In short, this copy of vista is technically an upgrade version but we never actually used windows XP on this computer when it was built. Anyway, a few years back I had to wipe the hard drive because the computer would no longer start. Unfortunately I did not know that I would not be able to reinstall Vista because it is an upgrade copy and not a clean install copy so when I finally got the computer working again I discovered that I could not activate my copy because "This copy is not meant for clean installs" I still have the case, the disk, the sticker and the key, but I'm stuck with an invalid copy of Vista and a computer that freezes frequently. Is there anyway to get it working again or am I just simply screwed? Are there still activation keys being sold? I'm certainly not going to buy a copy of Windows 7 for this computer. Any and all help would be much appreciated, if here is any additional information you require, I would be happy to provide it.
Here are the MGADiag results:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
Windows Product ID: 89578-022-5000027-71429
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {77E819A9-657F-40F5-80E0-ABFB7FCE6BCA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Dan\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{77E819A9-657F-40F5-80E0-ABFB7FCE6BCA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89578-022-5000027-71429</PID><PIDType>5</PIDType><SID>S-1-5-21-1563287243-70700808-156424376</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>122-CK-NF68</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070112000000.000000+000</Date></BIOS><HWID>CA333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>56E376D59B7A738</Val><Hash>pcGkTo3QU9fKK6+isE7bxK9M530=</Hash><Pid>81602-924-1041026-68503</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, RETAIL channel
Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00142-022-500002-00-1033-6000.0000-0512011
Installation ID: 017334084871327974927182313300287416538924174603249133
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: 76PKF
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAEAAwABAAEAAQACAAAAAwABAAEAeqiEq/RrTB/mjZIAHicaBfL0Ctago4y5tuisViqF
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Nvidia NVDAACPI
FACP Nvidia NVDAACPI
HPET Nvidia NVDAACPI
MCFG Nvidia NVDAACPI
WDRT Nvidia NVDAACPI
Thank You,
Dan
Wednesday, March 14, 2012 6:25 AM
Answers
-
"Daniel Carlson" wrote in message news:f294a0cc-4b77-4bde-9b04-69f77916b502...
Hello, I've had this error for a while and have just left it alone because I could not find any way to fix it. However, my computer has been freezing quite often recently and I'm hoping it is due to the fact that I cannot update Vista. This computer was built by my brother back in 2007, I was unaware of the fact that he had bought XP to start when he first built it, and he also was under the impression that he had bought Vista when he bought all of the parts. In short, this copy of vista is technically an upgrade version but we never actually used windows XP on this computer when it was built. Anyway, a few years back I had to wipe the hard drive because the computer would no longer start. Unfortunately I did not know that I would not be able to reinstall Vista because it is an upgrade copy and not a clean install copy so when I finally got the computer working again I discovered that I could not activate my copy because "This copy is not meant for clean installs" I still have the case, the disk, the sticker and the key, but I'm stuck with an invalid copy of Vista and a computer that freezes frequently. Is there anyway to get it working again or am I just simply screwed? Are there still activation keys being sold? I'm certainly not going to buy a copy of Windows 7 for this computer. Any and all help would be much appreciated, if here is any additional information you require, I would be happy to provide it.
Here are the MGADiag results:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
Windows Product ID: 89578-022-5000027-71429
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6002.2.00010300.2.0.003
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, RETAIL channel
Partial Product Key: 76PKF
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Thank You,Dan
Is there a COA sticker on the case of the machine?Do you have a valid available Full license for a qualifying version of Windows (e.g. a Retail version of Windows XP) for use on that computer?If neither, then the installation is non-genuine, and you will have to purchase a Full license for Windows to be able to make your system genuine.If the answer to one of the above is ‘yes’ then you may be able to get it activated yourself (it would have been a LOT simpler to have done it at the time!), but it would require1) download a legal copy of Vista SP2 – NOT a torrent!2) a repair install using the disk, after rearming the system to hopefully get it to show genuine again – I don’t know whether this would work after such an extended period.OR1) uninstall SP2 and SP1 (I’m assuming your disk is the original RTM release version)2) rearm the system, and run a repair install using your disk and Key, then update it againOR1) back up the data2) wipe the drive3) Use the double-install method to reinstall Vista from your disk – this should work and allow activation, and you can the bring it back up to date, and recover your data and reinstall your programs.ORPurchase a Full Retail license for WIn7 Home Premium, and use that to upgrade the current installation.As you can see, all the alternatives are a fair amount of work/time, except for the last – and all carry risks of data corruption along the way.If you have proof of your qualifying license to hand, you *may* be able to persuade an activation operator to release an override code to allow activation of your current install – but I somehow doubt it.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, March 14, 2012 7:16 PM
Wednesday, March 14, 2012 10:13 AMModerator
All replies
-
"Daniel Carlson" wrote in message news:f294a0cc-4b77-4bde-9b04-69f77916b502...
Hello, I've had this error for a while and have just left it alone because I could not find any way to fix it. However, my computer has been freezing quite often recently and I'm hoping it is due to the fact that I cannot update Vista. This computer was built by my brother back in 2007, I was unaware of the fact that he had bought XP to start when he first built it, and he also was under the impression that he had bought Vista when he bought all of the parts. In short, this copy of vista is technically an upgrade version but we never actually used windows XP on this computer when it was built. Anyway, a few years back I had to wipe the hard drive because the computer would no longer start. Unfortunately I did not know that I would not be able to reinstall Vista because it is an upgrade copy and not a clean install copy so when I finally got the computer working again I discovered that I could not activate my copy because "This copy is not meant for clean installs" I still have the case, the disk, the sticker and the key, but I'm stuck with an invalid copy of Vista and a computer that freezes frequently. Is there anyway to get it working again or am I just simply screwed? Are there still activation keys being sold? I'm certainly not going to buy a copy of Windows 7 for this computer. Any and all help would be much appreciated, if here is any additional information you require, I would be happy to provide it.
Here are the MGADiag results:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
Windows Product ID: 89578-022-5000027-71429
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6002.2.00010300.2.0.003
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, RETAIL channel
Partial Product Key: 76PKF
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Thank You,Dan
Is there a COA sticker on the case of the machine?Do you have a valid available Full license for a qualifying version of Windows (e.g. a Retail version of Windows XP) for use on that computer?If neither, then the installation is non-genuine, and you will have to purchase a Full license for Windows to be able to make your system genuine.If the answer to one of the above is ‘yes’ then you may be able to get it activated yourself (it would have been a LOT simpler to have done it at the time!), but it would require1) download a legal copy of Vista SP2 – NOT a torrent!2) a repair install using the disk, after rearming the system to hopefully get it to show genuine again – I don’t know whether this would work after such an extended period.OR1) uninstall SP2 and SP1 (I’m assuming your disk is the original RTM release version)2) rearm the system, and run a repair install using your disk and Key, then update it againOR1) back up the data2) wipe the drive3) Use the double-install method to reinstall Vista from your disk – this should work and allow activation, and you can the bring it back up to date, and recover your data and reinstall your programs.ORPurchase a Full Retail license for WIn7 Home Premium, and use that to upgrade the current installation.As you can see, all the alternatives are a fair amount of work/time, except for the last – and all carry risks of data corruption along the way.If you have proof of your qualifying license to hand, you *may* be able to persuade an activation operator to release an override code to allow activation of your current install – but I somehow doubt it.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, March 14, 2012 7:16 PM
Wednesday, March 14, 2012 10:13 AMModerator -
There is no COA sticker on the machine as all of the parts were ordered and built by my brother, it is not a retail stock computer. We definitely do not have a copy of XP for this computer, but I'm honestly not sure how we installed this upgrade version of Vista without it. I appreciate the information and possible fixes, however that is just too much work to put into an outdated computer, I'll just wait until I can afford a new one.
Thank you for your assistance,
Dan
Thursday, March 15, 2012 12:14 AM -
"Daniel Carlson" wrote in message news:29b570d6-b8fc-41bd-9397-a1c084206f98...
There is no COA sticker on the machine as all of the parts were ordered and built by my brother, it is not a retail stock computer. We definitely do not have a copy of XP for this computer, but I'm honestly not sure how we installed this upgrade version of Vista without it. I appreciate the information and possible fixes, however that is just too much work to put into an outdated computer, I'll just wait until I can afford a new one.
Thank you for your assistance,
Dan
That may be the best idea – but try the activation operator, as they may be able to helptelephone activation (operator calls)Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, March 15, 2012 7:43 AMModerator