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Error Processing the URL RRS feed

  • Question

  • Just signed up for and subscribed to an eLearning course. After activation, I went to try and open the course from MyLearning and got the following error: "Error Processing the URL
    An error occurred on the server when processing the URL. Please contact Technical Support for more information."

    Sooooo, I'm contacting tech support (I think). What am I doing wrong?
    Thursday, June 26, 2008 3:57 PM

Answers

  • Alicia,

    Thanks for the reply. At this point, I don't think I can duplicate the problem (and retrieve the URL). Yesterday, I started from scratch by logging into MyLearning, selected the course and it launched just fine!? If I run into the problem again, I'll try and remember to capture the URL.

    Friday, June 27, 2008 12:40 PM

All replies

  • Hi Joekoko-

    What URL are you receiving this error at?  Seeing the URL will help me determine your next course of action.

    Thanks-
    Alicia
    Program Manager, Server and Tools Online Engineering Live Services Team
    Friday, June 27, 2008 7:25 AM
    Moderator
  • Alicia,

    Thanks for the reply. At this point, I don't think I can duplicate the problem (and retrieve the URL). Yesterday, I started from scratch by logging into MyLearning, selected the course and it launched just fine!? If I run into the problem again, I'll try and remember to capture the URL.

    Friday, June 27, 2008 12:40 PM
  • Perfect :)  Thanks for letting me know. 

    Alicia
    Program Manager, Server and Tools Online Engineering Live Services Team
    Friday, June 27, 2008 6:28 PM
    Moderator